Mail_Star_Espresso Posted April 19 Share Posted April 19 Sale doesn’t complete on loyverse pos. Just hangs stating payment processing. Sale actually goes through to Tyro but doesn’t complete in Loyverse. Link to comment Share on other sites More sharing options...
Shinjin Posted April 19 Share Posted April 19 Hello, Could you please clarify if this happens for every transaction made with Tyro on this POS device or only occasionally? We will be waiting for your feedback. Link to comment Share on other sites More sharing options...
Shinjin Posted April 19 Share Posted April 19 Hello, Our team has investigated your situation and concluded that there might be an issue on Tyro's side. We recommend contacting Tyro customer support for more details. Link to comment Share on other sites More sharing options...
Mail_Star_Espresso Posted April 22 Author Share Posted April 22 This issue happens randomly and only once or twice during opening times. Can you give me some more info that I can take to Tyro? Otherwise they will just say it is a problem at your end. Link to comment Share on other sites More sharing options...
Shinjin Posted April 22 Share Posted April 22 Hello, From our side we have found that the data returned does not contain required fields like: "result" : "APPROVED" "cardType" : "MasterCard", "transactionReference" : "717674", We will be waiting for your feedback. Link to comment Share on other sites More sharing options...
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