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Business Name Won’t Change


HUG
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I wanted to change my business name to something else, so I went to back office and was able to do it, but the problem is the business name isn’t changed on POS app even though it has successfully been changed on the back office. Now on the POS app still shows the old name. What should I do?

Edited by HUG
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Hello,

The name that you see on the POS app is the store name not business name.

image.thumb.png.23182b9726d2e22e0580e7773425d3b3.png

If you wish to change the name that is being displayed on the POS app, you can change it in the Back Office --> Settings --> Stores page by opening the store, editing the name, and then saving the changes.

1127569155_image(1).png.2cd3181bb670f62f2d52225314462ed8.png

Sometimes, in order for this change to reflect in POS, you might need to sign out/sign in. Before doing that, please make sure you do it correctly by following this tutorial below:

How to Sign out from Loyverse POS
https://help.loyverse.com/help/how-exit-loyverse-pos

If you have any other questions or issues, please let us know.

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