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Is it possible to edit items on the open tickets?


Essensaciones

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I am in LOYVERSE TPV as owner. I have items by weight, but I want to modify them in an open ticket, adding more quantity and I can't. If I want to put less quantity, I know I have to delete the item.
 
If I want to put less quantity, I know I have to delete the item, but I don't get the option to delete the item anywhere in the open ticket.

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I've tried to edit the items on an open ticket, but it appears only to allow me to edit the identification of the ticket (customer name, etc.), not the number of drinks or food that might have been saved and need to be removed.  Is there a solution to this?

Thank you!

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Hello! 

 

Unfortunately, it is how it works. Once you save the ticket, it is not possible to modify the quantity of the saved items (there is only a possibility of deleting saved items or adding new ones).

 

In this case, when you want to change the quantity of the saved item in the ticket, I can only suggest you delete the item (by sliding it to the left) and then add it again with correct quantity. 

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