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I try to connect sumup through the payment type I get a message of its impossible to open another sumup account


NandN
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Hi everyone,

 

I'm using a Samsung tablet and when I try to connect sumup through the payment type I get a message of its impossible to open another sumup account, I cant find if I have already started one by mistake.

Sorry if this has been asked before.

 

Thanks steve 

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Hello!

If you'd like to find which account you have already connected the Sumup to, you can check it when you go to your Back Office > Settings > Payment Types and head on over to the SumUp. When you click on it, you should see which account it is connected to. image.thumb.png.263d5d4a9d86ebe1310a7ef371f199d1.png
image.png.e0e7bb0202dc18654edb852f37c20dc0.png

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