I keep getting this message Please make sure the printer is connected and try again

[ConSun]

I keep getting this message "Please make sure the printer is connected and try again". I checked the printers, one is a Star Printer and the other is an Epson printer with static ips. The printers are on different switches on same wifi network (public wifi). its as if it stucks and its not very reliable and stable.

[Andy]

Hello. We suggest using a separate WiFi router to connect POS with KDSs.

[ConSun]

20 hours ago, Andy said:

Hello. We suggest using a separate WiFi router to connect POS with KDSs.

Hi, I am not using it with KDS, only with printers. Is it possible because of the large outside area, that has 6 or 7 wifi Antennas to create some issues ?