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Test order works but regular orders don’t


Coffeecasa
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Hi,

installed everything, test print works but any other order

I tried does not come to the kds. I selected all the categories to make sure they get sent to the kds.

 

any ideas what I can check? Thanks 🙂

Edited by Coffeecasa
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  • 2 months later...

I am having the same problem and have gone through the troubleshooting Andy provided. Did you ever get it to work?

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After connecting my pos device to my tablet with the KDS app, the test order came right over to the KDS but when I create an order it never shows up on the KDS. 

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  • 3 weeks later...

Having the same issue, The test order came through perfectly but new orders do not.  Same wifi network and printer group created and on.  Using Android tablets

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  • 1 month later...

Having the same issue, same network, kitchenprinter found by the device, printer group created, Test comes through but no order.
Maybe an  Android version issue?

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