Reset POS Tablet without Signing Out

[AlwanStationery]

Hi all, 

I formated (reset) tablet used as POS but without Signing out from loy application. When I started the application after format, it prompted (Sign out from one of your devices or add one or more POS in the back office). What to do? I don't want to add a new POS. 

Please help! 

[CWL]

Hello!
Could you tell, the name of the POS, please?

[AlwanStationery]

Loyverse POS

Iinstalled it on lenovo T4 tablet.

[CWL]

Could you check the name of the POS in the back office and tell me the name of the POS, please?
 

[AlwanStationery]

POS

[CWL]

Thank you!

You have wrote: "I started the application after format"

Could you please provide a little more clarification on "format"?
Did you reboot or recovery the devise lenovo T4 tablet?

[AlwanStationery]

I appreciate your follow up!

I did factory reset for the device (Lenovo T4).

[CWL]

Hello!
In this case, all apps were deleted from the device. If you had not logged out from the POS, the Loyverse POS app with the POS was deleted too. Now you have to create a new POS in the back office.

[AlwanStationery]

Thanks I did

But I suggest for the developing team to add a feature for logging out from back office.

Thanks again

[Lam_HongKong]

Hi, I have same problem, my table was dead,  I bought new one table to login, the Loy apps told me I need to logout from last device, Is noway to make logout at Loy side ?? Or Logout at back office ??