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Ethernet Printer Disconnects Regularly


DanDan
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Hey Everyone, 

 

I have been running Loyverse on my Ipad 4, IOS 10.3.3 for over a year now with no problems.  However, we had a break due to Covid-19 and after re-opening the Ethernet printer keeps disconnecting periodically throughout the day.  This is easily resolved by restarting the printer however it can cause a hold up with customers.  Any idea why this is happening? 

 

Im using a Generic Chinese Ethernet Printer?

 

Many Thanks

 

Dan

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  • 2 weeks later...

Hello!

1. Check the cable
2. It is possible that many orders are sent to one printer at the same time from different checkouts.
3. Can register a static IP for the device from which checks are printed

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