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Signing Into POS


Karlene
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Good day 

Could someone please advise what feature to use to sign out of a previous terminal that isn't working as i need to sign in on a new terminal but i can only sign into back office. We use to be able to send a email but we no longer have that feature so does anyone knows what to do?

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Hello. There are two possible solutions:
1) Create a new POS at the Back office and sign in there from a new device. How to Create, Activate and Delete POS

2) Send the request from the owner email to help@loyverse.com  with the request to sign out your pos (please, mention the POS name) from the device. And after confirmation, sign in into old POS from the new device.

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