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How to "resend" order to KDS

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Sometimes there is no connection between the order-taking tablet and KDS. I know there is a retry button that pops up but we sometimes face an issue of not being able to send to KDS even after pressing retry. The connection comes back on its own after a while and it will be good if we are able to resend the order to KDS then. 


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Hello. The functionality of reprinting kitchen orders available in iOS versions. 

When you tap the "Reprint order" button, the kitchen display shows the order(s) with those items that are not on the screen.

This functionality will be available for Android users later.

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Hi Andy, 

When i click reprint order, my POS printer reprints the slip but nothing happens on KDS. 

Our POS is on Android whilst KDS is on iOS. 

When will feature be available for Android? 

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