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Have recently bought a second hand thermal printer for my small coffee shop"Bixolon SRP-350III Plus" but can't connect to Loyverse


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Hi, I Have recently bought a second hand thermal printer for my small coffee shop"Bixolon SRP-350 III Plus" but can't connect to loyverse through other model and printer IP address. The error I am getting is "Please make sure that the printer is connected and try again"

It would be helpful of someone if I could get a solution 

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