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Peb94

I cant reprint receipt. Help please

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I have connected my printer to my android via Bluetooth in Loyverse settings and done a test print and it works fine! When I go to sales top right I normally am able to open cash drawer but option isn't there just synchronise, also in receipts where you can print a older receipt it just shows email receipt. It has been working fine but I deleted printer and tried to link it with another printer which had the same result and now when I try and reinstate the 1st printer I've had problems!

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Hi! Have you enable option Print receipts in the printer settings on the POS? Please check those check box. If you enable them and still no option to reprint receipts and open cashdrawer, then please send model of printer and screenshot of printer settings from your POS

image.thumb.png.75a84b87fcb6e69b76fa68e1f4eea815.png

 

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Thank you for your advice, it was as you said, a silly error by me and cost me lots of time for simple midtake! Thanks again

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