Jump to content
  • Sign Up

How important is customer service?


Crissy
 Share

Recommended Posts

To guarantee a good customer service is crucial to gain satisfied customers. And satisfied customers will be the core of your success. Happy customers will become loyal customers and will ensure their return to your shop. Customer retention is the most efficient and profitable decision, much more than trying to get new customers. It is easier to sell to your loyal clients that already trust you and have a deeper connection with you. That’s why to meet customer needs should become your priority showing them that you really care.
Link to comment
Share on other sites

  • 1 month later...
A good customer service is the one that asks and accepts feedback from the shoppers, always open to listen and accept suggestions or critics. Obtaining feedback will help you develop a better product for your customers and improve the whole sales experience. That’s how important customer service is.
Link to comment
Share on other sites

If you do good in providing quality customer service you will guarantee a satisfied and happy customer. Such customers are you best allys and they are the ones who will promout and recommend your product or service among their friends and relatives for free. Word of mouth is very powerful and it can give you great results, as it can also ruin you. A customer will easily share as well a bad experience so better to avoid that to happen and be ready to satisfy your customer expectations.
Link to comment
Share on other sites

 Share

Loyverse Point of Sale

 

 

 

 

×
×
  • Create New...