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How to improve customer service?


Marry Zhuly
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Encourage and train your team to give adequate service and always be ready to attend any kind of customer. Provide them with the right answers and solutions for different situations. Keep your team motivated and aligned with your goals and vision to keep always the best attitude in front of your customers.
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Mystery shopper - You can benefit from a mystery shopping solution to gain the perspective of the customer at your shop. How he feels about the services, how was his experience, etc? It's perfect to evaluate your customer services and identify the weak points of your customer service and improve the pre-sales and after sales process. Knowing your problem is no problem.
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