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Z Reading Does Not Match Loyverse Online?


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Every day I am seeing discrepancies between Cash Expected on my Z reading to Loyverse Online.

Loyverse Online is always higher?

Initially I thought maybe it's because someone is deleting tickets but if that were the case then Loyverse Online should report the same total as my Z?

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Hello there!

If you are receiving discrepancies when it comes to the shift report you have in your POS and from your Back Office, there may be a few reasons for this. 


During the printing of shift reports, some sales were not synced with the back office.

Or after printing the shift report, some receipts were canceled.

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