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Choose the number of points I deduct


Divarium
Go to solution Solved by Georg,

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Hello, 

When I want to redeem points, I cannot choose how many points the customer wants to use. That's automatically use the maximum of points for pay the bill and cannot change with the keyboard...

Maybe it's a bug ? Or have a solution?

But I try on different devices and same problem. 

 

Thanks

 

Edit : need to delete the numbers before change. So it's work now 🙂

 

Screenshot_2022-12-04-22-31-01-00_82c58374e244ab972e83e7957c02fc75.jpg

Edited by Divarium
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  • Solution

Hello

Yes, by default, the system propose you use the maximum value of customer's earned loyalty points for a discount
based on the Total of the receipt.
For example: 
If the Total is 13,84 and your customer has enough points, the system will propose you a discount amount 13,84:

image.thumb.png.59796b6369792dc03519ee7fc3fc8f08.png
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image.thumb.png.fe6fedbac6d942b0403e4fa3fb616a40.png
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You can edit the value of a discount manually and then, press OK

 

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