ava Posted April 1, 2021 Share Posted April 1, 2021 I need to import customer in UTF 8 format because customer's names are in Thai so I need to save as CSV UTF-8 then upload the file in loyverse but It say " File error File contains incorrect data in the titles of columns. Make sure you use the same format as the template file " If I save it without UTF-8 all customer's names will be like ??? Link to comment Share on other sites More sharing options...
Georg Posted April 1, 2021 Share Posted April 1, 2021 Hello, dear Ava I suggest you to use Google Sheets or Libre Office to open exported CSV file. It will open your exported file correctly and you will import it back without any problems. Please, follow one of these tutorials: How to Open CSV File in Google Sheetshttps://help.loyverse.com/help/how-open-csv-file-google-sheets How to Export Data from Reports and Open in LibreOfficehttps://help.loyverse.com/help/export-libreoffices Link to comment Share on other sites More sharing options...
ava Posted April 3, 2021 Author Share Posted April 3, 2021 On 4/1/2021 at 6:17 PM, Georg said: Hello, dear Ava I suggest you to use Google Sheets or Libre Office to open exported CSV file. It will open your exported file correctly and you will import it back without any problems. Please, follow one of these tutorials: How to Open CSV File in Google Sheetshttps://help.loyverse.com/help/how-open-csv-file-google-sheets How to Export Data from Reports and Open in LibreOfficehttps://help.loyverse.com/help/export-libreoffices hi Georg, thank you I will try 1 Link to comment Share on other sites More sharing options...
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