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How to import customer with CSV UTF-8 format?


ava
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I need to import customer in UTF 8 format because customer's names are in Thai so I need to save as CSV UTF-8 then upload the file in loyverse but It say

 

"

File error

File contains incorrect data in the titles of columns. Make sure you use the same format as the template file

"

 

If I save it without UTF-8 all customer's names will be like ??? CSV.thumb.png.ee88c278a6e0dd8ab834f155711c7446.png

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Hello, dear Ava

I suggest you to use Google Sheets or Libre Office to open exported CSV file. It will open your exported file correctly and you will import it back without any problems.

Please, follow one of these tutorials:

How to Open CSV File in Google Sheets
https://help.loyverse.com/help/how-open-csv-file-google-sheets

How to Export Data from Reports and Open in LibreOffice
https://help.loyverse.com/help/export-libreoffices

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On 4/1/2021 at 6:17 PM, Georg said:

Hello, dear Ava

I suggest you to use Google Sheets or Libre Office to open exported CSV file. It will open your exported file correctly and you will import it back without any problems.

Please, follow one of these tutorials:

How to Open CSV File in Google Sheets
https://help.loyverse.com/help/how-open-csv-file-google-sheets

How to Export Data from Reports and Open in LibreOffice
https://help.loyverse.com/help/export-libreoffices

hi Georg, thank you I will try 😄

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