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Why barcode not scanned by the camera of iPad?

Go to solution Solved by Andy,

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I see the mirror reflection of the barcode, but the scanner can recognize it in the reflection state.

I think your camera can't recognize this barcode because it is not the clear picture. Maybe ambient light is not enough for the camera, or maybe the barcode print is not clear. Try to add more light to the room and test scan again.

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  • Solution

First, you have to activate the option ‘Use the camera to scan barcodes’ on Loyverse POS app (Android, iOS) in the General Settings.


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