Will there ever be a feature to add loyalty points directly to a customer acc on the POS app instead of through the back office?

I use games instore to increase customer retention. These games allow customers to win loyalty points. I need to add these to the customer acc without generating sales through the Loyverse POS app. Will this ever be a feature that will be added?

Answers

Thank you.

You can do it.

1. Sign in to the Back Office.

2. Select Customers -> Customer base -> Customer profile you need.

customer's points balance

3. Choose 'More' -> Edit points balance

Edit points balance

 

4. In the dialog enter points value you need and save.

Edit points balance

More details about customer base https://help.loyverse.com/help/how-work-customer-base-back-office

P.S. Could you share about your customer retention program? It's interesting.
Votes 0
We have an amusement arcade connected to our cafe. Customers can earn extra points at the amusement arcade from our redemption games. Redemption games are coin operated, vary from kids rides to skill based games and payout tickets which are then exchanged for loyalty points. Customers can either spend immediately for small prizes or save up for larger prizes. We currently have over a thousand customers saving tickets/loyalty points for larger prizes and need a good digital system to store these points on.
This could be used in a fun/party style cafe where customers play the coin operated skill games and redeem the tickets for smaller food items like desserts or promotional merchandise. If I can successfully implement loyverse into our cafe and amusement arcade, I will be looking to do similar in our children's indoor play area. This would allow children to collect tickets/points and exchange for small prizes at our gift shop.
Votes 1
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