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KDS won't work......


themoonpablo
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Hello everybody, 

i am using LOYVERSE POS since several years..about 6, and i always used KDS to send the orders to the kitchen, in the last 2 years KDS  is giving me problem, basically doesn't work...it won't find any device even i input the IP address manually..... i can't understand why and i need a solution cause it is really important for my daily work!!

Anyone can help?

thank you

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Hello.
Please, try to check your WiFi router. You may try using another WiFi router and see how it goes. The point is that the KDS connects to the POS through the WiFi router, and if the router has some problem, it may reflect on the connection. 
The other possible reason is if the router overloaded by many other devices. So we recommend using a separate router to connect KDSs and POS, not the one that gives the visitors internet. 

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that's what i did...all the trouble shooting, static Ip and bla bla bla, dedicated router...but it won't work!

i spent money on different devices....but nothing changed.... i really need that, ti is very necessary for my cafe'!!

 

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