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Duplicate Receipt printing issue


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Hi, when i try to print a duplicate receipt from the receipts menu, or when i have issued a refund its only prints out gibberish.  I initially thought it maybe an issue with the logo on my receipt but i have tired removing the logo and still get the same issue.  Has anyone else experienced the same issue? any suggestions how to troubleshoot and resolve?


Thank you in advance 

Edited by Throttleworx
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