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Printer groups


Lapas
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Hello,

I have setup 2 kitchen displays, 1 for kitchen orders and 1 for delivery orders for packaging.

I have 2 different printer groups. The first one for food in kitchen and the second one for drinks.

Kitchen Display is using the food category and Delivery Display is using both food and drinks category.

The idea is to display the food orders in kitchen display and the second display for delivery desk (the delivery display should have the whole order food and drinks).

The problem is that the delivery display is splitting 1 order in two receipts like in the picture below.

I have tried to create another group with both categories but it is not letting me to select a category twice.

 

Please advice.

Thank you.

order.png

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Hello. Unfortunately, it is impossible to do so. If you have separated printers groups and unite them under one KDS, orders will be displayed in separate tickets.

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