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The time a ticket is submitted


Elyti
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Hi,

Is there any way to know how much time ago a ticket was submitted?

In the POS, everytime something is added in an open ticket or someone goes in the ticket and presses save, the timestamp is being changed to "Just Now". Can we have an option to let the time the ticket was submitted be displayed. 

Thanks in advance!

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  • 8 months later...
On 9/20/2021 at 2:18 PM, Shinji said:

Hello!

That should be the timestamp for you to now when was the open ticket either got newly added or got changed or have added an item on an existing ticket. You can also just leave its name as it is because the first time you save the ticket, the POS App automatically includes the time it has been created in its title. 


image.png.3a25e26facbb795d19f2718a0c4bb289.png

That is not an option, much less a solution,
you can't sort them by date, in the mobile version you don't see those details if you manage your clients full name in the database, in our laundry business sometimes we have more than 80 open tickets.

Isn't it easier to add a “close” button instead of “save” so that it only closes if it was only opened to review the order?

by date.jpg

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Hello! 

 

Thank you for the suggestion! I will be glad to send it to the development team 🙂 We value each suggestion and take it into consideration in our development plan. 

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