Jump to content

No sales information it's being register in dashboard or back office.


SaritaCafe
 Share

Recommended Posts

Since yesterday I'm not able to see sales information in my dashboard or back office.

How can I recover this data or trouble shot it.

Link to comment
Share on other sites

  • 2 weeks later...

Hello. The POS syncs the data with the Back office and Dashboard when there is an Internet connection to the POS device. Please, check the internet on your POS device. 

Link to comment
Share on other sites

  • 1 month later...
  • 3 months later...

Mine has been the same for 3 days now. Haven't been able to do end of day dew to not know how many/much sales iv made. Very frustrating! 

 

 

Please help 

Link to comment
Share on other sites

  • 2 months later...

Good Afternoon,

 

I am suddenly having the same problem as above, I have a good internet connection, 2 days ago the sales stopped being recorded in the back office and dashboard, I can sync no problem but it is not recorded in the back office, and I can only look at the back office on my phone the tablet we use with the till cannot access the back office because of the capture security. Can you help 

 

Link to comment
Share on other sites

  • 1 month later...

Can anyone help me No seles data are in back office or dashboard app .

Do anyone know how to solve this problem? Screenshot_20220519-114939_Dashboard.thumb.jpg.d3ccbfe1d41f92306cbedaff123f7f61.jpg

Link to comment
Share on other sites

On 8/12/2021 at 9:39 PM, SaritaCafe said:

Since yesterday I'm not able to see sales information in my dashboard or back office.

How can I recover this data or trouble shot it.

Is the problem solved or not yet ?

Link to comment
Share on other sites

On 4/10/2022 at 6:25 PM, Geordie809 said:

Good Afternoon,

 

I am suddenly having the same problem as above, I have a good internet connection, 2 days ago the sales stopped being recorded in the back office and dashboard, I can sync no problem but it is not recorded in the back office, and I can only look at the back office on my phone the tablet we use with the till cannot access the back office because of the capture security. Can you help 

 

Is the problem solved or not yet ?

Link to comment
Share on other sites

On 8/21/2021 at 3:21 PM, Andy said:

Hello. The POS syncs the data with the Back office and Dashboard when there is an Internet connection to the POS device. Please, check the internet on your POS device. 

Is the problem solved or not yet ?

Link to comment
Share on other sites

Hi!

The POS syncs the data with the Back office and Dashboard when there is an Internet connection to the POS device. Please, check the internet on your POS device.

Link to comment
Share on other sites

All connection with internet are fine but no data

Link to comment
Share on other sites

All connection with internet are fine but no data

Link to comment
Share on other sites

  • 2 months later...

Since a couple days I'm not able to see sales information in my dashboard or back office.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

Loyverse Point of Sale

 

 

 

 

×
×
  • Create New...