Sale not recorded, missing.

[BGG]

Hello everyone,

As per picture below, the last receipt was 2-1086 @9:31pm but I made couple more transactions after that as my shop close at 11pm, and its not recorded in the receipt list.

I check from the Loyverse Dashboard App, total sales during that day was only counted until that time. I am pretty sure that at least 2 min transactions occurred after 9.31pm as I still keep the printed receipt.

 

2-1087: RM26.8 (I gave the receipt to customer)

2-1088: RM3.57 (as per below)

 

Please advise.

Thank you

 

[BGG]

1 minute ago, BGG said:

Hello everyone,

As per picture below, the last receipt was 2-1086 @9:31pm but I made couple more transactions after that as my shop close at 11pm, and its not recorded in the receipt list.

I check from the Loyverse Dashboard App, total sales during that day was only counted until that time. I am pretty sure that at least 2 min transactions occurred after 9.31pm as I still keep the printed receipt.

 

2-1087: RM26.8 (I gave the receipt to customer)

2-1088: RM3.57 (as per below)

 

Please advise.

Thank you

 

 

[Mag]

Hello. Could you see the receipts 2-1087, 2-1088 in the POS -> Receipts Menu of your mobile device?

[BGG]

I cant find both of the receipt in the receipt menu.

 

Its so weird. Luckily I managed to keep the receipt, if not no ones will believe me.

 

Please help.