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Sale not recorded, missing.


BGG
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Hello everyone,

As per picture below, the last receipt was 2-1086 @9:31pm but I made couple more transactions after that as my shop close at 11pm, and its not recorded in the receipt list.

I check from the Loyverse Dashboard App, total sales during that day was only counted until that time. I am pretty sure that at least 2 min transactions occurred after 9.31pm as I still keep the printed receipt.

 

2-1087: RM26.8 (I gave the receipt to customer)

2-1088: RM3.57 (as per below)

 

Please advise.

Thank you

image.thumb.png.4b4107a0c99c764c95b6074b6161be23.png

 

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1 minute ago, BGG said:

Hello everyone,

As per picture below, the last receipt was 2-1086 @9:31pm but I made couple more transactions after that as my shop close at 11pm, and its not recorded in the receipt list.

I check from the Loyverse Dashboard App, total sales during that day was only counted until that time. I am pretty sure that at least 2 min transactions occurred after 9.31pm as I still keep the printed receipt.

 

2-1087: RM26.8 (I gave the receipt to customer)

2-1088: RM3.57 (as per below)

 

Please advise.

Thank you

image.thumb.png.4b4107a0c99c764c95b6074b6161be23.png

 

 

image.png.7edab5ad79a2f8c0bd48b0d4db8f2691.png

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Hello. Could you see the receipts 2-1087, 2-1088 in the POS -> Receipts Menu of your mobile device?

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I cant find both of the receipt in the receipt menu.

 

Its so weird. Luckily I managed to keep the receipt, if not no ones will believe me.

 

Please help.

 

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