EziParcel Posted January 13, 2021 Share Posted January 13, 2021 Link to comment Share on other sites More sharing options...
Mag Posted January 13, 2021 Share Posted January 13, 2021 Hello! Have you made any changes to the handle of the items in the file? Please send the file you are trying to import to help@loyverse.com. And explain the steps you took. For example, are you exporting, making changes to a file and importing a file, or are you trying to import new items? 1 Link to comment Share on other sites More sharing options...
EziParcel Posted January 13, 2021 Author Share Posted January 13, 2021 import new items. just send the email as you advise. waiting for the reply Link to comment Share on other sites More sharing options...
Mag Posted January 13, 2021 Share Posted January 13, 2021 Thank you for sending file. It looks like you already have items with the same SKU as you use in the file. So those items have already handle in back office. It is the reason, why you receive such error message. We recommend you to use new SKU in the import file. Link to comment Share on other sites More sharing options...
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