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Is it possible to print a receipt twice?


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Go to solution Solved by Suzan,

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I think that the easiest way is to put 2 printers for receipt printing. So they will print simultaneously the same receipt, and you will get to copies of the same receipt.
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  • 5 months later...

Wondering if there is a way to print duplicates of tickets/order dockets.

We usually use 2 copies of the order for 2 stations listing the same items so that we can coordinate each other and have items delivered to customers at the same time. Also, it would be handy to have the function of reprinting the ticket in case the original one gets lost by mistake or the printer fails to connect (like it has been happening in these days...) and print straight away. At the moment I am printing a tax receipt and order ticket to have the duplicates but the tax receipt does not show the comments and ticket number/name/table number.

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I think this would be a useful feature to have.

Do you use 2 printers for 2 stations? Or you print tax receipt for the second station for each order?

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  • 2 months later...

Hi. You go to receipts. You will find the list of receipts. Just click on the one you need and click print.

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  • Solution

It is not possible to print the receipt twice as default settings when you finish a sale. Only 1 copy  of the receipt will be printed.

If you want to reprint a receipt you have to go to the Receipt list in the POS app-> find the receipt you want to reprint -> Tap on the receipt in the list to see its details-> Click the three dots menu (⋮) at the upper right-hand corner-> click on  ‘Print receipt’

                               image.thumb.png.ff7738ce91c7deec5073e324bd81e857.png

You have to follow these steps for each receipt you want to reprint.

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  • 3 months later...

If you’re using a non-thermal receipt printer you can use carbonless receipt paper so you can have a duplicate copy. Hope this help.

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  • 1 year later...
  • 2 months later...
On 6/22/2021 at 2:08 PM, WCSE said:

Hi, is there a way to find out if the receipt was printed twice?

 

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  • 1 year later...
On 8/25/2018 at 11:49 PM, Theodore said:

This feature recently was released on iOS POS. For Android POS it will be released a bit later.

1535197652.jpg

More details read here.

Hi Team Love the software this is the only thing missing from Android, any time frame on being able to print a food order 2x or as default ? That is a must, the print can come from the same printer. Then the kitchen can take one and the server can have one.

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On 8/15/2022 at 3:12 AM, dimare3684 said:

Hi Team Love the software this is the only thing missing from Android, any time frame on being able to print a food order 2x or as default ? That is a must, the print can come from the same printer. Then the kitchen can take one and the server can have one.


Thank you for your feedback! I will send your feedback to our development team.

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