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Loyverse as it name suggest, don't you think more/ broad choice of loyalty options to choose from should be made available?

andres

The more feature gets "likes", then this feature has a bigger chance of being implemented.

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We currently offer a physical card which is stamped every time a customer buys a coffee. After they have bought 10 coffee's they get the 11th Free. It would be great to offer a digital version of this. I think the sign up process needs to kept really simplistic so as not to put off older customers or those who are not tech savvy. We'd like to be able to have plastic loyalty cards that could be swiped/scanned before or during a sale which then keeps a record of their purchases and points value etc. Customisable % or points would also be a great way of upselling particular items/products. Double point Mondays and other workable promotions that could be created by us for specific needs.
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Is there a way to customise the loyalty  points system for specific items and customers as opposed to just an across the board percentage   

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It would be absolutely fantastic to be able to sign a customer up to a loyalty program by scanning the barcode on a plastic card. Once signed up, it would be great if the customers barcode could be scanned and the customers record updated with the transaction. We have been looking at various plastic loyalty cards, but the sticking point is they don't work with Loyverse.

As customers ourselves, we have used these before and they are great.

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I'm on a carwash bussiness, and in this bussiness I also sell some accessories.

now I would like the loyalty program affects only on the service job, not items (or setup items with different percentage) any work around on this?

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1. The ability to partially close tickets in the kitchen display. As it is right now, when closing a ticket you have to have deliver all foods or items on that ticket. It will be extremely helpful and nice if you can mark items as they are being send out from the kitchen to now what’s missing from that ticket instead of having to remember it.

2. For the loyalty system it will be nice if certain points can be awarded outside of a ticket. Say 50 points for first visit. 100 points for birthdays, etc. Also being able to add more info on the customer account such as birthday, number of visits, etc.

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Customer Loyalty Signup App - The ability to have a very small app just for adding Customers to our loyalty system without having to have the employees do it. I know this feature could be included on the Customer Display, but this little addition would stand apart from that and would not display any ticket information. It is simply an app to sign up for store loyalties. If you want to try and go a step further, perhaps even introduce a secure web form for each account that does this very thing that Loyverse users can link too on their Facbook page or website and then customers can sign up at home at any time. That would be big time saver for employees and customers because then the employee doesn't have to take those minutes just gathering those few lines of information. You know? And after a while, those minutes really add up!

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On 11/9/2018 at 9:28 PM, obejohn said:

It would be absolutely fantastic to be able to sign a customer up to a loyalty program by scanning the barcode on a plastic card. Once signed up, it would be great if the customers barcode could be scanned and the customers record updated with the transaction. We have been looking at various plastic loyalty cards, but the sticking point is they don't work with Loyverse.

As customers ourselves, we have used these before and they are great.

I thought about this myself. Using a card. The only thing I can think of is using the phone number field as look up for any loyalty cards. But I can not test whether anything can be scanned into the field because we don't use a scanner right now. But if it did work, and you can get loyalty cards with a max number of 15 characters, numbers only. Then you could, theoretically, use that field for loyalty cards. If you can't scan in those search fields, and when adding the number to the customer profile, then perhaps use a smaller number count say 6 or 7. That is just an idea for a temporary solution with how it is currently set up.

Figured I would share this idea just in case it does help someone... 

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Thanks for sharing this Timothy, it is something that I hadn't considered (or even thought of). Our android tablets allow the camera to be used as a scanner, so I will investigate when I get some spare time. Thanks once again for your suggestion.

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Exactly. Where is the proper Loyalty program?
Or at least a quicker way to add a customer to a transaction. We can make a unique barcode for them and then scan it everytime they show us their barcode? Or a QR code. We can simply print their barcode or a QR code on a piece of card and they can scan that card every time they make a purchase. If we are not giving another app, we can give them a QR or barcode that can be assigned to their user in the backend. Simple.

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 - Loyalty Program/Or at least a feature in POS to assign a barcode to a user.

As the name of the app suggest, it should be a Loyalty Universe. But where is the proper Loyalty program?
Or at least a quicker way to add a customer to a transaction. We can make a unique barcode for them and then scan it everytime they show us their barcode? Or a QR code. We can simply print their barcode or a QR code on a piece of card and they can scan that card every time they make a purchase. If we are not giving another app, we can give them a QR or barcode that can be assigned to their user in the backend. Simple.

 - Discounts.
       - One time Usabale discounts OR
       - One time usable discount codes.
       - Time Restricted Discounts OR Discount codes.

Really need the loyalty feature to scan a barcode and these discounts. Regular Customers are not happy.

Thanks.

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On 7/13/2019 at 5:41 PM, Front said:

I'm on a carwash bussiness, and in this bussiness I also sell some accessories.

now I would like the loyalty program affects only on the service job, not items (or setup items with different percentage) any work around on this?

I understand that this is an old post but I would also like to have this feature introduced. I wouldn't want all my items/services to reward points (laundry business).

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Many places offer loyalty schemes which don't work by accruing points, but instead involve customers buying (or registering for) a 'discount card' or 'discount scheme' which means that those customers are entitled to preferential prices, usually by means of a % discount. Ours is a very simple set-up: customers who buy a 'discount card' for £25 are entitled to 10% off all their purchases for one year from the date of their registration.

We would love to be able to manage this in Loyverse instead of having a spreadsheet to record validity and expiry of discount cards, and having to remember to apply the discount to each sale. We don't need a full-featured CRM system, but some basic CRM features in Loyverse would be ace.

So either we need to be able to put customers into a group, and then have a discount applied automatically to every sale to a member of that group OR (which would be a better solution) have an actual discount scheme in Loyverse, which means each customer has a field to indicate if they are enrolled in the discount scheme, and another field to indicate the expiry date. Being then able to sort customers by the expiry date of their discount, and even email them a reminder to renew (or put a message on their receipts if they're within a month of expiry). 

Would anyone else find such a feature useful? Or have a different way to address a similar function?

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Barcode for the customer section! It would be really helpful when using the customer loyalty program with physical cards.

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