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Adam03

How to delete the void receipts?

Question

I have been playing with Loyverse learning how it works so have already inputted it with useless data and test entries. I don't want those entries to skew my real data. Is there any way of bulk deleting all of that or is the easiest way to just re-register a new account?

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12 answers to this question

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1. There are two options:

1.) Refund (we recommend this for saving time)

2.) Send an email to delete@loyverse.com (We can only delete your test receipts once)

How to Delete Receipts

2. You can manually set up your discount on the POS:

Go to the discount section and click OK.

Click OK

Click on the add button

Click on the add button

Leave the input field empty for manual configuration and save

manual configuration discount

Choose the products you need

Choose the products

Click on the discount section, your discount appears

the discount section

Choose the necessary amount of discount

necessary amount of discount

and charge

charge

 

finish

Also, please check here:  

https://help.loyverse.com/help/how-apply-discounts-during-sale

 

3. Could you please provide a little more clarification on your question?

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1.How to delete the void receipts? 

2.how to give a manual discount? 

3.how to deduct the stock,? If 1 menu item contains 3 item inside?  

At the back office, if 1 menu item related to 3 or more item, that only counts about Cost? Not to deduct the stock? If there is a selling? 

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To delete some receipts you need to contact the Loyverse support team.

You need click on the blue circle at the display bottom right, which available on the loyverse.com website or in POS app.

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Hi , I had some test run before really us the LOYVERSE, We will use it officially in coming Dec 01,  Do anyone know how to cancel & delete all the tested transactions in the shop? 

 

thks

 

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Who controls my data?  Where is it kept?  How do I erase voided sales?

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How can I delete a receipt made by mistake?
Can I eliminate permanently? Not by refund

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If I'm correct then Your data is stered in Loyverse servers. So for Any kind of eraase You have to connect with their support.

For me they helpper to erase test periode sales and info - all prior store opening date.

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