Refund of Card-Payment (sumup)

Someone likes to give back clothes, he bought by card (sumup). If I try to make a refund the system say that it`s not possible. I unterstand, that loyverse can not reverse a booking from sumup. 

Is there an option to give back cash or to charge it against other clothes he wants to buy?

My idea was to give a discount but then I have to correct the inventory.

That looks not good in the result for the collection office.

Perhaps someone can help me?


Loyverse allows you to make a refund, but only to the whole ticket. More info here:

Right now I don't see a quick solution to your situation. The discounted item seems viable but as you mentioned its needed to manually adjust the inventory. uses cookies. By continuing to browse the site you are agreeing to our cookies policy. Learn more Ok