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Amirah

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About Amirah

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  • Business: Laundry

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  1. I went through your chat with Fanny, at the moment it is not possible for items to have negative prices. Modifiers can have negative values but it is not possible to use them to make a price of an item below 0.
  2. Thank you for your feedback, we have sent it to our development team and moved the post to 'features request" section so that our development team can review it at anytime
  3. Hello, It is possible to add bigger values, but that will depend on the country of your registration, to enable bigger value it will require that the decimal points will be removed from your account. If you do not need the decimal points, then our team can help with this process if you send to help@loyverse.com from you email by which you have registered in Loyverse
  4. I see, in that case for the Coffee maybe add them in several different categories and then add those categories to the "Coffee" page grid view, with that you can select all your items for the Coffee page
  5. Thank you for your feedback, I will be glad to forward it to our team in charged but I cannot promise when it will be implemented to our system
  6. At the moment it is not possible to apply discounts automatically to items or categories, but it would be great if you can post this as suggestion for our team in the below link Feature Requests
  7. The grid sales screen on the POS is available for all devices (How to Change Home Sale Screen Layout), however arranging the screen and organizing different items and categories is only possible on iPads and Tablets (How to Arrange Sale Screen in Loyverse POS). If you have many items and you either have an iPad or a Tablet, then you can arrange those items in different pages based on their categories (e.g appetizers, main dish, salad,...etc)
  8. Hello Garry, Could you give us an example of what happens to the barcodes and how they change when you import them back to Loyverse?
  9. Hello Peter, Perhaps you can consider giving customers points for the vouchers amount then later redeem those points Here is some additional information on that How to Set Up a Customer Loyalty Program
  10. I believe you are facing this issue while using an Android device, please go to Google Play and update to the latest version of Loyverse POS (2.16.3), this should solve the issue and the modifiers should appear in the correct order.
  11. Could you please try the below steps in the exported file then import it again? - On a computer, open the CSV file using Notepad. - Click "File > Save As". - In the dialog window that appears - select "ANSI" from the "Encoding" field. Then click "Save". - That's all! Open this new CSV file using Excel - your non-English characters should be displayed properly. If that does solve the issues, please try opening and editing the file only on Google Sheets as shown in the below link and then importing it back to Loyverse Back Office How to Open CSV File in Google Sheets
  12. The file will contain the main fields only by default, if you would like the other fields to appear (i.e modifiers, variants) you will need create them and add them to a test item and then export your file. The 2nd issue you are facing is not very clear to me, did you try changing the format of the file? because our system only accepts CSV files (the file must end with .csv), other file formats cannot be imported to the back office
  13. Yes, it is possible to track the stock of composite items, but you will have to use the production option -> produce your shots -> and the produced amount will be added as a stock for the composite item. You can see the below link for more information on how to use production function (part of our paid add-on Advanced Inventory) How to Work with Production
  14. Hello, Can you tell us if this happened after making some changes to the modifiers in the back office?
  15. It is not possible to use composite items with variants, and it is also not possible for a variant to be composite item. I can only recommend using modifiers for the Coffee, with that the coffee can have modifiers and be a composite item itself. How to set up Modifiers with Loyverse POS

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