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obejohn

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About obejohn

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  1. Hi Monahesh, That is a very good idea. What do you mean by 'difference'? Is it the difference in sales from the previous day?
  2. If you touch the item that has been served, the system puts a line through it, but doesn't close the ticket. Guessing this feature was added after your post, so Loyverse may have acted on your suggestion :).
  3. Thanks for sharing this Timothy, it is something that I hadn't considered (or even thought of). Our android tablets allow the camera to be used as a scanner, so I will investigate when I get some spare time. Thanks once again for your suggestion.
  4. It seems to me my printer is 'losing its way' either because a buffer is being overloaded or because an ESC/POS command being sent in graphics mode is incompatable with the printer. My printer is a less expensive one that I purchased off eBay (see photo). One thing is for sure, when I run Loyverse in text mode and download the logo file to the printer using the utlity program that came with the printer, it works great!
  5. It turns out that it was because I had Loyverse set to print in graphic rather than text mode. I initially selected graphic mode as I wanted to print our logo on the receipts. Once Loyverse was set to pint in text mode, the receipts printed ok, but didn't have our logo at the top. In order to get the logo to print at the top of our receipts, I used a utility program that came with the receipt printer to store our logo in the printers non-volatile memory (NVRAM). Once this was done, I entered the following ESC/POS commands in the Loyverse initial ESC/POS commands field: - 1B,61,01,1C,70,01,00,0A Broken down, these commands do the following:- 1B,61,01 - center justifies the logo on the page 1C,70,01,00 - prints the logo OA - gives a line feed after the logo so it isn't too close to the other receipt information. Hope this helps
  6. After turning my receipt printer on, it prints perfect receipts for the first order. It also lets me print multiple receipts for the first order and they are all fine. For the second and subsequent orders the receipts are gibberish. If I power cycle (off then on) the printer in it will once again print the first order perfectly, but reverts to printing garbage on all subsequent orders. The printer is a generic thermal printer with usb, serial, ethernet and WiFi interfaces. I am currently using WiFi. The issue exists whether I use an Android tablet or my smartphone. Presumably, I need to send some sort of start up command sequence to the printer in order to intitialise it. Has anyone experienced this type of problem or can anyone offer a suggestion as to how I can rectify this issue?
  7. Loyverse advised me to set Loyverse to print in text mode, which stopped the printer from printing rubbish, but also stopped the logo from printing. To get the logo to print, I inserted the following command into the Loyverse 'Initial ESC/POS commands' field :- 1B,61,01,1C,70,01,00,0A Broken down these commmands do the following: 1B,61,01 - center justifies the logo 1C,70,01,00 - prints the logo 0A - inserts a line feed after the logo so it isn't too close to the receipt data. It was also necessary for me to use a untility program that came with my printer to download the logo into the printers NVRam. This was a simple process and once completed, everything works fine. Hope this has helped.
  8. That would be a great feature, but it dosen't exist at present. Loyverse may be working on it.
  9. Hi, We run a cafe and some orders want both food from the kitchen and coffee from the barista. Is it possible to send the coffee part of an order to the barista and the food part of an order to the chef? Thank you for your help
  10. It would be absolutely fantastic to be able to sign a customer up to a loyalty program by scanning the barcode on a plastic card. Once signed up, it would be great if the customers barcode could be scanned and the customers record updated with the transaction. We have been looking at various plastic loyalty cards, but the sticking point is they don't work with Loyverse. As customers ourselves, we have used these before and they are great.

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