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Henry last won the day on June 5

Henry had the most liked content!

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About Henry
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  1. There is no history or any records of voided ticket. Unless you set a kitchen display, and have all orders sent to it. then you can go through all ticket at end of day. In saying that, Loyverse can easily set a query function to provide the history of voided tickets.
  2. There is quite a lot of users have raised the same question. I think a report on the voided item from open tickets is essential to track them, with a optional field to entre reason for void. I am having same issues when items are voided, however it can only either allow or not allow a certain user to have authority to void. A report can help to raise the issue with staff that have too many void items. This would also help on tracking item discrepancies. Brest regards Henry
  3. I have same issue, I have only allow 2 staffs to be able to do void, that means these 2 staff can void open tickets without me knowing, unless I go through kitchen display everyday. A list should be easy to be made since the data is already there, just need a report.
  4. I second that request, Kitchen staff reported ordered item that have been delivered being voided but not returned to kitchen. A report would certainly be handy to check how bad the problems is and who is doing it more than other.
  5. We try to remember what item regular customer orders, would be nice if it can be viewed on pos. 
  6. I am setting up another tablet as KD of all items, which records all order tickets including void ones, to be checked at end of day. Here is some suggestions  1. KD recall list not allowed to be cleared without access right, and can have option to display daily, weekly even monthly on the list. This should be a quick fix for tracking void orders. And further,  2. Predefined list of reason and a comment filed for voiding order.  3. Void list can be exported or printed from docket printer. 

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