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Christine

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  • Business: Laundry

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  1. Hello Newbiee! It is possible to give to Cashier access to only one store and to Manage POS with Employee email and password without seeing other parts of Back office. Please, see this special access right on a screenshot and details you can check in Article How to Manage Access Rights of Employees
  2. Hello Martinka5555! In Loyverse exist Inventory History report in Advanced inventory This option helps to check the history of a single item
  3. Hello! Yes, there no expected amount for other payment methods other than Cash in the shift. The expected amount for other Payment methods can be seeing in Report by Payment type. I understand your point to make it visible for Shift report for checking with Cashier. Thank you for your feedback!
  4. Hi Oates! At the moment Loyverse system has no option to track expiration day of items. In future it can be done by integration with other inventory systems by using API.
  5. Hello HabibSa! At the moment in Loyverse possible to set the Price of Item per Store, but not the Cost, unfortunately. Thank you for your feedback! It will be viewed by Developers.
  6. Hello Patricia! The free version of our system have basic inventory like a stock tracking feature. Here you can see the explanation about it. The free version has also Low stock notifications and Reports Sales by Item where you can see the result how many items were sold per period of time. Have a nice day!
  7. Hello Cee! As I understood you want to know more about Our Inventory itself. 2.1. Advanced inventory has Purchase orders in case you have suppliers and received the items from them. If not you can add or reduce (as for 2.4) items by Inventory count or Stock adjustment option. The final inventory for the store is possible to export with Items list. And Inventory valuation report can help to recognize the results in inventory changes. Note: the report section itself is based on receipts, so if you will not do the sales, there will be no Sales reports.
  8. Hello Budi! To change the Owner e-mail we have two ways at the moment: 1. If the Owner email is not yet confirmed, you can change it by yourself a) Please sign out from your POS with a current account e-mail (Please read an article on how to correctly sign out from the POS https://help.loyverse.com/help/how-exit-loyverse-pos ) b) Sign in again in your POS with current owner e-mail and choose option "CHANGE EMAIL" 2. If your e-mail have been confirmed, please write specifically to help@loyverse.com from the business (Loyverse) owner's email.
  9. You are welcome! Thank you for sharing your way to do it. It can give to other users different options how to act in similar case. Take care!
  10. Hello Roddy! You make a good point to using Excel for actions with .csv types of files. Excel is a good program, I like it. But we must be careful with it. Sometimes Excel can change the data type. For example, I can export Item list and open it in Excel, but what I can see in a barcode field do not make me happy. As you see in screenshot the barcode I enter manually in system lost a zero at beginning. So I make a changes in Excel on the way how to open the .csv file: Data--> from Text/CSV --> choose a file --> and I change a Data type detecti
  11. Hello Jalingojo! Unfortunately the list of ordered items is possible to see only in Purchase orders, download it or just view one by one. Received items is possible to see in Inventory history report, but items which is not yet received not shown there. I added your comment to our Developers so they can check what can be done about it.
  12. Hello Assa-Manado! Am I correct, you want to see the list of items from supplier? do you need only to be able to see the list with available stock? or you want to be able to fill up the Purchase order with low stock items from particular supplier or all the items? because we have this feature already! It is Autofill option in Purchase order. Please, check here for more information https://help.loyverse.com/help/autofill-items-purchase-order
  13. Hi! It is a bit difficult to understand how exactly you use Loyverse system when you speaking about "sales to accounts". Do you add customers to the receipt? and you see reports by customer? or what exactly? And next question is about "total charged accounts" ... what it means? report about customer's total purchases in your store? Please, help to understand you clear.
  14. Hi! To add extra line in receipt, please, go to the App → Settings → choose your printer then open Advanced Settings and in the field 'Cutter ESC/POS Commands' add 0A, 0A before existing values. For example: 0A,0A can add only one extra line. So if you need to add two lines write 0A,0A,0A,0A
  15. Hello! Loyverse has an option to Cancel Receipts from the Back office Open Receipt section in Reports --> open receipt you want to cancel and cancel it here If you have many test sales, you can delete your account with all your data. And then start a new one. If you decide to delete your account, please write from the business owner's email specifically to privacy@loyverse.com with the subject "Delete my account." Our support team will then delete your account upon request and send you a reply by email.

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