Jason Copriela
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Jason Copriela joined the community
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How to collect feedback from my customers?
Jason Copriela replied to Alan Cobain's question in Customers loyalty
You can use feedback boxes in your company to understand what's happening. And I suggest making some tests for your customers where you can ask about things which you need, also create some offering for improving customer base. -
Can someone recommend a good bookkeeper in Johannesburg?
Jason Copriela posted a question in General questions
Can someone recommend a good bookkeeper in Johannesburg? -
What are the best offline advertisement methods?
Jason Copriela replied to Alan Cobain's question in Marketing and advertisement
Use a chalkboard outside of your store; it's useful to catch the attention of the customers passing by. Use it to announce sales, new products, special offers, etc. Try to use the advantages of your location, make different kind of signs and announce yourself making sure your shop doesn't get unnoticed. -
What's the secret to a successful coffee shop?
Jason Copriela replied to Jasmine's question in Restaurant industry
Coffee shops are a people business, which means that it needs the owner's attention and engagement to build a successful business. Be present and interact with the customers to create a welcoming atmosphere. -
How important is customer retention?
Jason Copriela replied to Lilia's question in Customers loyalty
Very important! Attracting new customers are not as efficient as returning them. A loyal customer will always return to your shop to choose your products or service, and you are creating a relationship with them, so the trust they have in you will be stronger, and they will listen to your recommendations and suggestions. And they will probably talk right about you to their friends, at their job, etc. Investing in your actual customers is not easy, but it's worth it. Without a strong client base, you would have to rely on constant marketing and ads to keep attracting new ones. -
How to differentiate my business from others?
Jason Copriela replied to Hine's question in Small Business and Entrepreneurship
Narrow your target market. Go as much specific as you can and focus to satisfy the needs of a unique niche. This will make you the best in a specific area, it will be clear for you and for the customers, so it will enable you to maximize revenue and build a stronger customer relationship. -
How to study my competitors?
Jason Copriela replied to George's question in Marketing and advertisement
Speak to your customers, they are a valuable source of information, and it just takes to spend some time to get to know them and their likes. You can always ask them questions such as what other products were they using before, or what places do they use to visit and why they stopped going. Also if you lose a customer, you can ask them what do they preferred about your competitor. Understanding your customers' stories can help you get an idea of what your competitors are doing good and wrong, and it will be a great contribution to adjust your product or service to beat your opponent. -
Are there any 24-hour cafes in Toronto?
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How did you increase sales using social media?
Jason Copriela posted a question in Marketing and advertisement
How did you increase sales using social media? And through which social networks? -
Can I accept checks or alternative forms of payment?
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Can I print reports from the Back Office?
Jason Copriela replied to vitaliy5118's question in Reports
Yes, you can. Export and report, which you want to print. Open with Excel or Google Sheets and then you can print it. -
Where can I find stock information for my items?