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About Sam Jordon
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  1. Give away free promotional items, it's an effective way to reach customers, each of them with your logo or brand. If you can afford such practices you'll gain the appreciation of your clients. Pens, sunglasses, ballons, etc. If you run a coffee shop, having your own branded paper cups is also a good way to advertised yourself and create brand awareness in your local area.
  2. Encourage and train your team to give adequate service and always be ready to attend any kind of customer. Provide them with the right answers and solutions for different situations. Keep your team motivated and aligned with your goals and vision to keep always the best attitude in front of your customers.
  3. How do I give bonus points to customers?
  4. To allow an employee to login to the POS you need to give them the necessary access rights. Make sure that the role of the employee has access to Back office and the option to Manage POS Devices. Also, you should indicate the employee's email to send them an invitation to access the Back Office. Then the employee will receive the email with instructions about how to create their own password linked to your Loyverse account.
  5. For a refund on the Loyverse POS App, go to the Receipts menu, find one that needs to be refunded, and tap on it. In the edit window, tap the Refund button. Slide the line of the to be returned item, from the left column to the right. More details your can find: How to Issue a Refund on Loyverse POS
  6. You should have received your QR code by email during your registration in the app. If you can not find it, please ask and we will send it to you again in our live chat.
  7. How do I add the address of my company to the receipt?
  8. If I connect my device to the internet, does it sync automatically or do I need to click something?

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