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Mike Taylor

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About Mike Taylor

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  • Business: Cafe
  1. You can try the traditional interview method. During an interview, it's most important to ask questions which aim to draw out the sincerity from interviewees, such as “How would your previous boss describe you?”, or “Where do you see yourself in 5, 10, 20 years?”. Not everyone is willing to dive straight into the deeper topics, so you may want to warm up with a few simpler topics like "What are your hobbies?" or "Describe your high-school life". You might find the best staff through your circle of friends, and for others you may have to advertise in even the most obscure places, starting your relationship from nothing. Questions may be answered more truthfully after developing a personal relationship with potential staff first. We've developed a sample list of useful interview questions categorized into groups to find an employees' past, present and future ideas and results. With that in mind, there are many other methods which you'll need to implement to get more in touch with employees. For example, you could personally take them out for a coffee, or to other social events... or maybe it’s wiser and to ask other trusted employees to spend time with them? Before hiring employees, you may choose to offer them a trial period to verify if they truly practice what they preached during the interview. Observe practical skills, i.e. as a barista, or check how smooth they are with the lastest tech or their people skills when they're amongst customers. It can be official and unofficial, with an everpresent balance.
  2. For me, hospitality means to care about visitors like about my best friends. People like to go visit somebody at one point or another. If people visit your place, it means that they are your guests. Whether it’s the first time or the twentieth time, they'll always be your ‘guests’. They can also stop visiting your place anytime if there was no hospitality. People choose which place they want to visit based on where they feel most comfortable and cozy. Everybody has their own idea of сomfort and coziness, but most people like a homey atmosphere. Many of us have had the experience of inviting our friends over to our house for a celebration. Often times it could be very stressful, right? We all want to prepare a perfect event so that our guests feel welcomed and have a great time. Similarly, preparing your restaurant for the customers is exactly the same. Treat your visitors like your closest friends and relatives who came over to your house. Pay attention to them accordingly, and they would want to visit you over and over. The same principles also apply in other service businesses and stores, with some minor adjustments to fit their own specific characteristics.
  3. Entrepreneurship and small businesses are like the blood of a country's economy. 1. Entrepreneurs pay taxes - income to budget. 2. Entrepreneurs generate jobs. There is a world statistic of jobs generated by entrepreneurs (according to GEM annual report): 38.6% - USA 21% - Asia and Oceania 18.5% - Europe 18% - Latin America 17% - Africa 3. Entrepreneurs actively participate in developing industries and sectors, and bring innovations: over 50% - retail/wholesale 50% -  information and communications, financial, professional and other services over 8% - manufacturing about 8% - information and communication technology 4. For big companies, some small businesses and entrepreneurs are important partners and suppliers.
  4. My opinion is that machines can replace cashiers in retail stores, the self-checkout solution is a good example. It is convenient and quicker then cashier's service. But for cafes and restaurants, it is possible only partial because most people like to talk with barista or bartender. People need more than just mechanical service. Peoples' communication is very important. As the example, you can watch a video about Cafe X robotic coffee shop, which was open in San Francisco in 2014. This is a coffee shop innovative model. Yes, it interesting and fashionable today, but it will never replace live humans.  
  5. The Hard Rock Cafe was founded in 1971 by two American businessmen, Isaac Tigrett and Peter Morton, in London. In 2007, the Hard Rock Cafe franchise was sold to the Seminole Tribe of Florida, a Native American group living in Florida and Oklahoma. Seminole Tribe is a federally recognized tribe, and it has six reservations. Since the 70’s, the Seminole Tribe of Florida has owned many gaming establishments like a casino, bingo and also hotels, which are the main source of income for The Seminole Tribe.
  6. There is no single right answer to this question, in my opinion. Because for a clear answer, we need to know the definition of ‘money’. The answer may be different depending on what we consider ‘money’. If we consider ‘money’ only as cash (banknotes and coins), we can say that the total amount of money in the world is around $7 trillion. If we think about ‘money’ more widely and add gold ($7.8 trillion), bank accounts, and checking deposits, then the number would jump up to around $30 trillion.  In addition to the above, if we consider all stock markets, then we can say that the total amount of money on Earth is about $80 trillion. These amounts of money continuously change because the amount of money in the world grows each year. For example, $100 hundred years ago has a different value than today’s $100. Inflation or deflation also influences the value of money. And finally, what about cryptocurrency?
  7. Another story tells that first cafe in the world was established by Francesco Procopio in Paris in 1686.
  8. Interesting, how much do McDonald's employees make an hour in different countries.
  9. The oldest department store is Fortnum and Mason on Piccadilly Street, London. The store was established in 1707 by William Fortnum and Hugh Mason as a grocery store which sold quality and exotic food and later developed into a department store. Fortnum and Mason interior Fortnum and Mason department store is still open to this day. It is currently owned by Wittington Investments Ltd. Not only is it a department store nowadays, but it also has a chain of stores and restaurants. They sell some luxury goods: different food, tea, wine, gifts, and hampers. 
  10. The oldest fast food chain is White Castle, founded by Billy Ingram and Walter Anderson. White Castle was opened in 1921 in Wichita, Kansas. It sold small hamburgers called sandwiches (sliders) by price 5¢. In 2014 the 'Time' magazine called the White Castle sandwich the most influential burger of all time. Generally, the first fast-food chains in America considered White Castle (1921) and A&W Restaurants, Inc. (1923).
  11. I read that Honke Owariya is the oldest restaurant in the world. It established in 1465 during the Muromachi period, in Kyoto, Japan. It was started as a confectionary, and after transforms to traditional Japanese soba noodles restaurant.  Original restaurant Honke Owariya Nowadays Honke Owariya is a restaurant chain it has four branches. Original restaurant located near the Old Imperial Palace. And three other in the Kyoto downtown (Shijo and Takashimaya). Original restaurant has authentic old traditional interior and atmosphere and has attractive for tourists.
  12. How to calculate customer lifetime value? (formula)
  13. The Big Short (2015) is so inspiring movie about the financial crisis of 2007-2008 in the United States due to the diversion of mortgage bonds. While many others did not worried about, some people still saw the impending collapse of the banking system and they have made this threat into an opportunity. This is the entrepreneurial spirit. The movie also explains complicated financial terms and processes in clearly and easily understandable language. I like this movie.
  14. What is gross merchandise volume (GMV)?

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