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QuestAlex

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About QuestAlex
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  1. Problem seems to have resolved itself, but we aren't sure how
  2. CURRENTLY We have an Epson Printer TM-T20II that is connected via cable to a VPOS BLACK CASH DRAWER EC350. We use a bluetooth connection between Loyverse POS on iPhone to the Epson Printer. ISSUE When we make a cash sale, the Cash Drawer does not automatically open. I note that Epson Printer TM-T20II (Bluetooth) is not listed on https://help.loyverse.com/help/supported-printers Is this the reason the cash drawer is not opening?
  3. Currently We are trying to pair the POS App with Tyro EFTPOS terminal. We are using BlueStacks on Microsoft Surface Pro to access Loyverse POS App We are following https://help.loyverse.com/help/credit-cards-tyro to setup Tyro The Tyro EFTPOS terminal is connected to the same wifi as the Microsoft Surface Pro Issue The step in the above link that reads: "Then launch Loyverse POS and go to Settings > Payment Types." is not possible, because we do not see Payment Types menu within Settings on the Loyverse POS. Please help!

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