Logo print not work on my BT printer POS5802LN

I'm trying to print my logo on receipts. I uploaded the logo in the Back office but it didn't work for my BT printer (POS5802LN). Any hint?

Answers

Hi! Just be sure that you use POS for iOS to print receipts. With POS for Android it doesn't work yet

Having the same issue with similar POS-5802LN model Printer, tried a few suggestions but nothing works so far 

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