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  1. 12 points
    Introduce Training Mode: A mode where everything works but is not stored, so we can train new staff members.
  2. 7 points
    I'd like to explore the possibility of using it to develop an online ordering system so that we could have customer space and pay for collection or delivery orders, direct from our Loyverse Menu and send orders to our KDS for preparation.
  3. 6 points
    Cloud-based online accounting services work in any modern browser. Compared with local services, when all operations take place on your computer, cloud solutions store, and process data on a server on the Internet, they also often called cloud-based services. Online accounting services are widely used by private entrepreneurs, small and medium-sized businesses, as they save time and money because now you do not need to hire an accountant and pay him a salary. We prepare an overview of some of the most popular worldwide online accounting services among small and medium-sized businesses. Intuit QuickBooks Online QuickBooks Online is an accounting software developed and marketed by USA company Intuit. QuickBooks Online intended mainly for small and medium-sized businesses, and offers cloud-based accounting that accepts business payments, manages and pays bills, and payroll functions. Versions of this product are available in many different markets, besides the USA. Intuit's chapters in Canada, Great Britain, and Australia offer QuickBooks' localizations that support each region's unique tax calculation needs. Xero Xero, developed by New Zealand company, offers a cloud-based accounting software platform for small and medium-sized businesses. At its core, Xero is an easy-to-use but powerful online accounting system that was born in the cloud. Xero releases new features monthly. Additions and extensions to functionality are developed in response to the needs of new customers and new industries. Zoho Books Zoho Corporation is an Indian software development company. Zoho Books is online accounting software that manages finances, automates business workflows, and helps to work collectively across departments. Zoho also has other software for business: CRM, help desk, project manager, etc., and integration of with them can extend the functionality of accounting. Sage 50cloud Accounting The Sage Group plc, commonly known as Sage, is a British multinational enterprise software company. Sage 50cloud Accounting has empowered entrepreneurs and small businesses to operate more efficiently. More than 3 million people worldwide use it. The software provides easy to use processes for managing key business areas like time and money. FreshBooks FreshBooks started in Toronto, Canada becomes a popular accounting solution for small businesses. Service claimes that it has more than 24 million people used FreshBooks to send, receive, print, and pay invoices and paying customers in over 160 countries. FreshBooks also has integrations with lots of business software. Kashoo Kashoo is a modern, cloud accounting software solution that was built for small businesses. Developed by the team, based in Vancouver, Canada, have subscribers in over 180 countries. The software strives to give small business owners the financial tools they need to succeed. Kashoo focused exclusively on simplifying accounting for small business owners. Wave Wave developed by Canadian based team. Sevice provides accounting, invoicing, and receipt tracking software to better understand business finances, for free. Akaunting Akaunting is an Open Source and free accounting software that allows you to track income and expenses. As an Open Source project it has thousands of contributors from all over the world and available in 43 languages. ZipBook Developed by the team from Utah, USA, ZipBooks provides a simple way to track transactions and determine how much your business is making. The software use data-driven intelligence to automate, predict, and advise in entrepreneurs job. SlickPie SlickPie is a simple expense management software for small businesses with Canadian origins. One of the core components of this online accounting software is MagicBot. MagicBot is the tool for automated receipt data entry so that you can save plenty of time on the data entry. OneUp OneUp is a startup based in San Francisco, USA with clients in over 50 countries. The software includes accounting, invoicing, inventory, and CRM. OneUp syncs with the bank retrieve transactions and automate 95% of the accounting routine by learning your behavior and give suggestions to validate.
  4. 6 points
    The ability to span midnight as 'one day' (or shift) in the Back office statistics. e.g. Our working day starts at 5pm and finishes at 2am the next day. To analyse and gather statistics for the shift, I have to extract the midnight to 2am from the previous day, and add the midnight to 2am from the next day, to see the shift analysis.
  5. 5 points
    Quarantine is now happening in many countries around the globe, and that is the reality now. There are different restrictions applied to the running of cafés and restaurants in the time of quarantine in different countries. Some countries have put restrictions by applying new rules to cafés and restaurants, such as limiting the number of people entering the premises or controlling the distance when people are within the premises. Whereas, some countries even forbid cafés and restaurants from opening their stores. Of course, follow the rules of your countries. However, despite the circumstances, one's must think that there is always a possibility to continue to run and expand your business. Reformat yourself into the grocery store In many countries, the grocery stores or the supermarkets are open during the quarantine, even if the cafés and restaurants are closed. Find a way to enter the grocery stores that sell food by reorganizing your café. Rearrange your trading equipment. Some of the refrigerated showcases can be used for displaying other products that have a limited shelf life. Expand your scope of products with long-lasting products, but with things that people will always need, such as cereals, pasta, flour, or packaged snacks. With Loyverse POS, you can efficiently work in both formats at the same time: retail (such as grocery stores) and taking orders (such as cafes and restaurants). Use your location to offer products to those who live near you, so that they can quickly buy essential items for their household in this challenging time. Start to deliver The best scenario is if you already have a regular customer base. You can then inform them that you have started a delivery service from your café. You can encourage them, for example, by offering free delivery service from your menu. Regular customers will be attracted to your offer of having the possibility to have the same food they used to enjoy at your premises before. If you do not have a regular customer base yet, do not hesitate to start a loyalty program right away. The excellent way is to inform the nearby residences of your new possibilities by using different methods such as advertisements in your local media outlets. Going online It is a chance to develop a new channel to sell your products. Why not invest time in developing your website. A good website will become an additional instrument for your product sales and will continue to bring customers to you even after the quarantine. Explain your advantages, write about yourself, your experience, your staff, your dishes. Add any images taken in your café that are original, high-quality, and appealing, to attract your customers. If you list your website on the google map, your café and restaurant will be shown to those people searching on google from their nearby location if the input queries are similar to your offer. In addition to your website, put your offers into local market places, they also will bring your additional customers. Use the power of social media to expand your business. To create mobile apps for WooCommerce stores, checkout Appmaker. Offline advertising Use the ability of offline advertising to your potential customers. Ask your customers to share your offer with their friends and neighbors. Find local communities through social media, chats, etc. Social responsibility In this crucial time, many companies are making special offers to those people that are on the frontline fighting with coronavirus. They offer free services for medical workers, police, rescuers, etc. Doing so, you will expend the excellent image of your business and attract more people to you. Use this time of quarantine and restrictions to find other ways and formats for your business. Try to broaden the horizon of your usual thinking. Try new, even unusual forms, try new products, services, new approaches. Your changes will help you to survive and develop even more.
  6. 5 points
    1) Fully featured Training Mode 2) More options on what prints on the customer receipts 3) Greater flexibility for the Sales Screen over what displays and in what order plus custom colour capability 4) To add Categories to Groups for simple reporting i.e. Hot/Cold - Wet/Dry etc 5) Set which screen you require for the opening screen 6) Set products to individual kitchen printers/screens 7) Change text font styles/ sizes/ colours
  7. 5 points
    I do want a Self-Ordering system with Loyverse. I think that customers can use it easily. Just give them an indivisual pass code to input their order. 
  8. 4 points
    Aggressive expansion of large retail chains leaves less and less market space for individual food stores. But they have undeniable competitive advantages. How to use them? In many cities all over the world, chain supermarkets grow rapidly, and they gradually lure customers from small stores. Their "baits" are low prices, a rich assortment of goods, and more comfortable shopping conditions. Of course, not everyone can resist the unequal struggle with the monsters of the market. Nevertheless, world practice shows that convenience stores can coexist peacefully with large shopping centers and supermarkets. After all, convenience stores or corner stores have several advantages over their larger counterparts. The most important is territorial proximity to consumers. Marketers estimate that if it takes more than 10 minutes to get to the supermarket, most people will prefer to purchase in a closer home store. Right assortment To best meet the needs of customers and make them spend more, the owner of a convenient store needs to understand who makes purchases from him and why. The first group of customers is those who purchase something for immediate consumption. As a rule, these are young people who buy ready-made food or drinks. The second group is those who shop in the supermarket once a week for food. These people go to convenience stores only for short-lasting products, such as bread, milk, vegetables, and fruits. The third segment is consumers who make all their purchases near the house. Among them, there may be people who do not have cars and, so the opportunity to go to a remote supermarket arises. This group includes pensioners and intensively working men and women who do not have time for great shopping. You have to form an assortment based on which customer group takes a more significant segment. There is no reason to compete with supermarkets, overloading shelves with goods. To satisfy the needs of visitors of a convenience store, present no more than three types of products of the same category in different price segments with an average assortment of about 3,000 items. Don't strive to take away from people the joy of weekly shopping when they go around the supermarket and fill up the cart with various products. We need to allow people to make small purchases quickly. Therefore, the assortment of small stores should consist of 2500-3000 of the most popular, recognizable, and high-quality goods. It is possible to determine what specific products consumers can't go without, by analyzing management information about sales and using questionnaires. You can ask the regular visitors to fill out a simple questionnaire for several product categories, and thank them for participating in the survey with some modest gift. Occupying shelf space with poorly selling products is an inadmissible luxury. According to research, many people stated that they do not like to visit a convenient store just because "everything is piled up, and it is complicated to choose." In such a case, you can reduce about 30% of the assortment, and the store will only benefit from this. A large number of poorly selling products increases the store's inventory. It leads to the need to increase storage space; working capital is frozen, some products deteriorate. Also, with too extensive of an assortment, the owners of small stores do not have the opportunity to make large-scale purchases of the same goods at a discount. Contrarily, the competent organization of the logistics process allows you to free up valuable trading space, quickly turn out money and always have fresh products on sale, which is especially appreciated by customers. It is best to automate the process of purchasing goods entirely. Loyverse allows you to set a low stock alert for each item. Upon reaching this level, the system sends a notification to the owner's email with items that have reached a low stock value. For example, if you have 20 items of a cookie in stock and fill in the low stock field with the number 3, you will receive a notification the next day at 10 am, after the balance reaches three or less. And the functionality of the Advanced inventory allows you to go even further and automatically enter all the goods into a purchase order if their level is below a specified minimum. Automation allows you to always maintain a stable assortment of the store, which affects the increase in customer loyalty. People must be sure that when they come to the store, they can always buy familiar products. A good option for the formation of the range for tiny convenience stores is specialization. Do not duplicate the range of neighboring outlets. This only increases competition. If the neighboring store is "strong" in meat, then it's better not to expand the assortment of this product. Instead, get another braking position, for example, fish, which provides consumers with choices that they will not find in a supermarket or another nearby convenience store. Time-saving Saving purchase time is another essential factor that can be used as a competitive advantage over a supermarket. To buy one carton of milk at the supermarket, we need to make a trip from the entrance to the shelves with dairy products, make a difficult choice among 10-50 items, then pay for the purchase. For this reason, many people tend to make single purchases at a store near their home, although the prices for goods are usually 5-10% higher than in chain supermarkets. Compare how much time people spend to make a single purchase in a small convenience store and a supermarket. This action takes, on average, 3-5 minutes. In a supermarket, it requires 2-3 times more time. However, all these advantages may not be available if there is a queue in the corner store. The more simple a person can make a purchase, the more willingly he or she visits the store. If the buyer is facing a complicated process of buying goods, it reduces loyalty to this store. The most natural solution to the queue problem is to increase the number of cashiers. However, this is far from being always beneficial from an economic point of view. For example, if queues arise only for a few hours when people return from work, the store owner will still have to pay the extra cashier for the downtime. If trading in a store is conducted through the counter, it is necessary to form the assortment in the departments so that the distribution of customers among them becomes uniform. - To do this, you can sell products in several departments. For example, juice - in the department of fruits and vegetables, milk - in the gastronomic department, etc. The most radical way to deal with queues is to organize a self-service trade. Contrary to popular belief, a self-service scheme can be implemented even in a store with a small area. Nowadays, using modern POS systems that work on Android and iOS tablets, for example, Loyverse POS, can make the sales process easy and fast. Loyverse allows you to connect a separate barcode scanner (which is convenient if you have an influx of customers) or to use the built-in tablet camera (if you do have a small customer flow and want to save on equipment). Selling goods by scanning barcodes significantly increases the speed of customer service at convenience stores and also helps to avoid errors in entering incorrect prices. Customer focus The unique competitive advantage of convenience stores, which cannot be realized in any supermarket, is a particular attitude towards the customer. Since the contingent of buyers in small stores is stable, their sellers know regular customers. And if you want, you can easily remember the preferences of each person. As for supermarkets, it is impossible to provide an individual approach to the client there, no matter how high their level of service may be. A person who gets into the supermarket has the feeling that he was on a well-functioning conveyor. In it, service is put on flow, while convenience stores can work with each client individually. It is essential to create good conditions for sellers: to maintain a warm atmosphere in the team, a decent level of salary. When the seller comes to work with joy, this condition is transferred to customers. If the seller of a small store is attentive to each specific buyer, over time, a particular communication ritual may develop: "Hello! It’s been a while since I last saw you here!” “For you, as usual?” Everyone is pleased when someone recognizes you and gives you individual attention. Buying goods in such a store is psychologically more comfortable. And for such loyal customers, it becomes much more difficult to lure to some other place. Loyverse POS also allows you to create notes on the preferences of registered customers, as well as view their history of previous purchases. It helps sellers to take care of their customers and provide them with the best service. The store's work schedule must match the rhythm of the life of the targeted group of customers. For example, if a shop is open until 19-20 o'clock, although the nearby living people work until later, this means that those working people are automatically excluded from the number of potential visitors. You can attract customers to the convenience store with incentives. A loyalty system is a universal tool used by almost all large retail networks when discounts are offered to customers, participants of the system. The same can be done in a small store. Loyverse POS has a built-in loyalty system; it allows you to set the percentage that will be given to the customer’s account from each purchase as a bonus. The buyer can exchange these bonuses for a discount on subsequent purchases. It motivates the buyers to return and thereby become regular customers. You can also give customers gifts after they have made several purchases for a certain amount: a cake, a box of chocolates, etc. The gain from implementing such programs is noticeably superior to investments. Memorable events So, suppose that a good assortment is formed in the store: sellers are courteous, customers are served quickly, etc. What else can a store owner do to tie a customer tight? Studies show that in residential areas, small shops can play the role of social centers. They can implement all kinds of entertainment and information programs - for example, holidays for children, evenings for senior citizens. If some exciting events regularly occur, this will attract attention. It is convenient to remind about the store’s existence and the promotions held in it on social networks, as well as through thematic mailings to regular customers. It is inexpensive, and it brings good returns.
  9. 4 points
    Great! We are primary going to use it to sync Loyverse stock (our primary source for the shop) to Woocommerce. (Wordpress Webshop) When an item is purchased from to store, lower the stock in Woocommerce When an items is purchased from Woocommerce, lower the stock in Loyverse We also would like to synchronise the Loyalty-program to Online and Offline sales. Same points for customers on- and offline, see points in webshop. Add new Customers to the Mailchimp mailinglist, send them a welcome-mail (maybee with related product-tips) after an offline sale. In the end we would be able to use Gift-cards on- and offline.
  10. 4 points
  11. 4 points
    Does anyone from loyverse check this thread? Just curious because the development of loyverse seems really slow compared to other apps and after using it for over a year (and paying for the extras) I'm getting a bit fed up of blindly waiting for updates with no clue if what I'm waiting for is even on their radar.
  12. 4 points
    Please add a "gift card" feature. 1) sell cards / load credit on card 2) redeem cards Printable cards or/and mobile cards (e-mail or iOS Wallet, ...) Thanks Leo
  13. 4 points
    I would like to be able to not just enter the total amount of cash when opening or closing a shift but enter the amounts for (configurable) coins and bills (23 x € 1 coins, 15 x €5 bills etc.) This would prevent calculation mistakes and ease cash management.
  14. 4 points
    The ability to check idems on Kitchen Display that have already been served to the customers whithout closing the whole ticket.  Also, for void tickets to be in the sales reports with the reason why it was void. 
  15. 3 points
    Hello, I'm Yasuaki from Loyverse team. We are providing early access for Loyverse API. To quickly try Loyverse API, you can create account from this link. https://loyverse.com/signup?apiearlyaccess If you would like to use API on your own account, please submit this form. After filling out the form our team will get in touch with you to arrange for a call, API option will be enabled to your account after the call with our team. *If you already submitted Partnership form before, you don't need to submit information again. *Please, note that due to the technical issues, we can limit access to the testing API to the limited amount of appliers. The first release of API include the possibility of GET commands to the following data: Receipts Items Inventory Сategories Modifiers Discounts Payment types Taxes Stores Customers Employees Shifts Access to the API is possible via https requests. Each request should contain the access key to the Loyverse account (token). See the tutorial: <How to create tokens for API> The Loyverse API documentation you can find here: <https://developer.loyverse.com> I'm looking forward to hearing from you!
  16. 3 points
    In the Loyverse POS app version 2.17 for Android and version 2.31 for iOS, the address field was added to the customer’s profile. Now you can fill in the address of your customer when adding them to your customer base. If you switch on the ‘Show customer info’ option In the Receipt settings section at the Back Office settings, the information of your registered customers will be displayed on the receipts. The customer address will appear on the printed receipt along with other information about the customer Name and Phone number. The same information will be shown on the emailed receipt. You can also add and edit address at the back office customers profile. More details here: Information about the Customer and Comments in the Receipt
  17. 3 points
    When we think of coffee, we think of it as a product that people consume either in their own homes, in the office, or at a coffee shop. Most of the time, however, coffee served in a coffee shop has a socialization component allowing people to receive more than a portion of caffeine. So let us discuss how we can develop a coffee shop business that can provide people with a thriving and joyful environment and eventually grow into a coffee-chain. What are people expecting from a coffee shop? First and foremost is to save time - especially for people with busy schedules, saving time is fundamental. It is the reason why they usually prefer to buy their coffee from a coffee shop. The location of the stores should be strategic, visible, and easy to access by foot or by car. Professionals can prepare a product with excellent quality. Popular coffee shops are striving to make high-quality coffee from verified suppliers. New environment - for those who spend most of their time working in their offices or their own houses, the coffee shops come up with a unique setting with attractive design and atmosphere, where people can meet, communicate and even work. Friendly service - many clients prefer coffee shops where they feel comfortable with the staff working there. Socialization and connection. In the fifteenth century, coffee was cultivated and traded by the Arabs in the Middle East, and soon after, coffee houses became places of gathering to exchange information. In the 17th century, coffee was introduced in Europe, and the coffee houses were preferred by scholars who liked to meet, read, learn, and debate. Later, this concept was developed and expanded into coffee chains by American companies such as Starbucks, Mc Coffee, etc. Different elements contribute to the profitability of this type of business: location, the quality of the coffee served, the employees, and how they know to make themselves pleasant. How to grow my coffee business? There are three basic strategies to grow a business from one single store to a chain store: Franchising is the most popular and straightforward way to multiply a shop. Acquiring an existing business and developing it - here, the main difficulty is to find a growing market for sale. Build from scratch and create a new brand. It is the most difficult but gives you a lot of flexibility in creating something new. Why do some coffee shops fail while others grow into successful coffee chains? Many of us are wondering why some businesses become successful as time passes and are expanding all over the world while others hardly survive or even close within the first five years. Some common factors lead to such results. 1. Training and experience The character of the entrepreneur plays a significant role. Its passion for investment objects, devotion, and eagerness to change and take on new ideas are essential factors to the development of a business. A competent entrepreneur is the one who loves the product he brings on to the market and continuously improves it according to the development of the sphere he is working. An entrepreneur can study from his competitors and humbly accept the advice from more experienced people in the business. However, no one is born with all the needed information and with the necessary abilities to become successful immediately. Therefore, for an entrepreneur to become victorious, he/she needs to pass through a period of training and experience. Such a foundation is necessary before one's creative ideas can be implemented, and entrepreneurial vision is realized. For instance, Shultz had experience in business before he purchased Starbucks. He first worked for an international company, and then, for a few years, he worked with the founders of Starbucks. After a trip to Italy, he was inspired to create a coffee house where coffee was not only sold as freshly roasted beans but prepared and served in a cup in front of the customers. His idea was not welcomed, and so he decided to develop his cafe "Il Giornale." Later, when the founders of Starbuck chose to sell their business, Shultz purchased it and expanded it into a worldwide known coffee chain. Another successful example is "5 to Go," founded by Radu Savopol in Romania. In only three years, Savopol developed his coffee shop into a chain comprising 150 coffee shops operating across the nation. After 20 years of experience, while running 2 bars, he understood that his concept of business was old and needed to change. He studied the trend in the Romanian market and realized that while coffee shops were a popular business around the world, it was not appealing to the Romanian people. He concluded that Romanians were not ready to spend their time and money in a coffee shop. It led to Savapol's revolutionary vision: sell coffee to go for only 5 lei (the most used Romanian banknote). His ambition was to sell good coffee at a reasonable price. 2.Trustful relationships For a business to grow, the relationships with the employees and with the clients are crucial. The vision, the mission, and the values that the company promotes inspire employees to become a part of the team and invest themselves in achieving concrete objectives while preserving their character and personal goals. That is why wise entrepreneurs invest in their partners and employees by continually investing in their education and providing meetings where a transparent and honest environment is created. Such an example of a relationship would be practiced by the employees when serving the customers as well. Howard Schultz believed that strong brands create a powerful personal connection. It started first with his people, not with consumers. While most of the national brands in America are marketing-driven, Starbucks is product-driven, people-driven, and value-driven. In an interview with Andreea Rosca, Savapol expressed his belief that "Man sanctifies the place." He first asks 100% devotion from the person who wants to buy the franchise "5 to Go" and has him/her work for a minimum of six hours a day for the first six months. In the same interview, he says: "We have a location near Starbucks, much smaller than they are, and we do a better job than Starbucks because of the person. The person matters enormously. 3. Become a strong Brand What is a brand? A product becomes a brand when many people recognize its quality and when many people feel joy from using it. Simply put, a brand is constituted by the perceptions of those who experienced it, such as employees, investors, media, and perhaps most importantly, customers. As long as these perceptions live in people's minds, the brand has a great impact. It would then be interesting to know what the elements that create a brand are? Often brand researchers are talking about "brand compass," which is made up of 5 components: purpose, vision, mission, values, and objectives, respectively. Brand compass includes a fundamental tool for the striving of the company, and it can guide through the "waves of competition. So, why is it essential to become a brand? It has been said that a brand can sell better, attract more customers, and can ask for higher prices. These are the advantages of a brand from the viewpoint of profitability. However, a strong brand tells not only about the product but also about the fundamental truths included in the brand compass. Hence, by selling their products, the business can implement its ideas and become a trendsetter in a society. How coffee-chain can operate in a challenging time Currently, we are facing a difficult period, when in many countries, coffee shops are not allowed to work and serve customers as usual, because of the quarantine measures. To continue their businesses, experienced entrepreneurs are pioneering new ways to respond to the customers' expectations. Online sales, partnerships with other apps and providing delivery services, diversification of menu by adding necessary daily foods, social projects like delivering coffee for medical staff, sanitizing the environment so that everyone can stay healthy. These are only a few ideas implemented by entrepreneurs in order to continue their activity during this time of quarantine. However, the wisdom of entrepreneurs, the trustful relationships with employees and customers, as well as the quality of the product, remain actual for business development even in challenging times.
  18. 3 points
    Hi - so like so many others I would like to hook up some e-commerce application to loyverse - and in the end the 'order' come out the kitchen display as if it had been ordered from the front desk. This is especially important now with all the lockdowns happening - and the only way to get traction is to introduce an online component to ordering for pickup or delivery. I know you are all hard at work on this - and so I am patiently watiing - but there is a real need for getting the data out in a reliable format - along with the ability to send an order to the system. - in effect a web based version of the POS (but with pretty pictures and descriptions). So while we are in lockdown it would be nice to develop something to be able to let us be able to do business even if we have very limited scope with customers being aloowed into the premises Thank you Oh while I am here and have your 'ears' would you be able have a few 'custom' fields that are text based that we (the developers) can use as we want - and loyverse just stores them - this would be ideal for us to have descriptions or other text that could be able to be used in our own app - so that means we would not have to have a seperate data repository to add our own individual data. Thanks
  19. 3 points
    In the Loyverse POS app version 2.16 for Android, we have added support for built-in LED customer display for Sunmi models T1 MINI and T2 MINI. During the sale, the system displays information about each item (with variant) that is added to the ticket. When selecting the payment type, the “Amount Due” is displayed so that the buyer can see how much they need to pay. The customer’s display also displays the total paid amount and the amount of change so that the buyer can see the final information on the completed purchase. Customer display works in different languages. Sunmi cash registers are popular among Loyverse POS users. Sunmi produces a variety of cash register devices. They have many components of POS in one body: touch screens, customer screens, printers, scanners, card readers, etc. The equipment works under the Android operating system, and it is easy to install the Loyverse POS app on them and enjoy selling products. However, not all elements work with the app from the box. Before, we have announced the integration of Loyverse with built-in receipt printers. If some devices have a built-in camera, you can use it to scan barcodes during the sale. Also, you can connect an external cash drawer to the Sunmi device (if there is an RJ11 socket). The cash drawer can work with a built-in printer and open the cash drawer in case of cash payments.
  20. 3 points
    It would be nice, if you could make integration of work of customer facing big screen on Sunmi T2 device, so that it would show the customer receipts.
  21. 3 points
    - Synchronize items list, stock balance from single database - Automatically create order from online delivery site - integrate with own customer database
  22. 3 points
    Hello. We plan to sync it with our accounting system. - Exchange of goods. - Exchange of operations. - The balances of the goods.
  23. 3 points
    Hello, Example: Selling a drink called Mojito It is a composite item So when making a sale i want to have the option of choosing the liquor that will be deducted from the stock. Mojito with: Havana Club Bacardi etc. I also want to have a modifier that lets me make it a "double" so when i make the choice "double" then it will deduct 8cl. instead of 4.cl from the previously chosen liquor As it is now i need to make maybe 5 different items for the same cocktail, and its several different cocktails. so instead of maybe 30-50 cocktail i can end up with 200. it makes the POS very messy and tiresome to deal with. How can this problem be solved? Am I the only one that want to have a feature like this for an item?
  24. 3 points
    Android version is still 1.04 four months later. We really want this feature in Android too. Please can there be an Android release soon?
  25. 3 points
    Loyverse is hopeless at handling discounts! If there's a line of people waiting to be served you want to get them served as soon as possible, not waste time looking for buttons to click with the relevant discount to apply. It must be possible to set up a discount in the back office so if someone buys 2 of the same thing the discount is automatically applied. This is an absolute must for grocery stores with any sort of volume of traffic. Not having this in a pos system aimed at the retail sector makes it look amateurish.
  26. 3 points
    HI, can we ask for two features in your next version design. at the moment, there is no report for staff openning cash drawer without a sale, we believe the record should be easy for owners to easily manage and find who and when opened cash drawers without making a sale. this feature should give business owners a great evidence if money in cash drawer was short. Another feature I would suggess is to open the cash drawer when the payment method is card, which lets staff put the transaction records in drawer. At the moment we have to give staff permission to be able to "open drawer without a sale".
  27. 3 points
    Hello, For anyone having trouble with their bills print being cut off from the right, the following command will help: B6,6C,9A just write in the Initial ESC/POS commands area in advanced settings Also you can find more command info that might help other situations in: http://www.ekka.com.ua/files/doc/ma501_4421_00_rev14.pdf Hope it helps! NOTE: Just to clarify, i do not own the MP-4000 TH POS Printer mentioned in the manual, but most commands did work for my off-brand Bluetooth thermal printer, so it might also work for yours
  28. 3 points
    Hello, this is actually a suggestion or request. Can we add functionality to change color display of the items in KDS depending on the dining option? Our kitchen staff have committed several mistakes already, preparing food for dine in even if the food is for take out or delivery. I think it will help if the color of take out or delivery items are different from dine in. Thanks!
  29. 3 points
    A killer feature for us would be to integrate with an app so that we could set up collection or delivery option and a customer could order and pay for anything available.on our Loyverse Inventory, I.e. self ordering remotely or in our cafe. Being able to link a Loyverse App to our own account and then make available to customers would be a truly useful and business enhancing feature.
  30. 3 points
    I'd love to be able to drill down and filter further in the reporting, to see a sales summary but for only a specific category or item. eg, an hourly bar graph of all the coffee sold on Saturdays, or a list of the sales (inc date and time) of rare bulk sales (so I can filter them out of the daily sales charts).
  31. 3 points
    Tips Feature that allows users to record a tip amount to the ticket, however, it must not be recorded in the Gross Sales amount. So when closing a ticket, have a tip field that the user can input and close the ticket. In the backoffice, have a menu where the tips that have been recorded are listed there, but do not add it to the Gross Sales total. Currently, we are recording the tips but as a menu item and it is being added to the Gross Sales total which is incorrect. PLEASE
  32. 3 points
    Hi! Thanks for the great app! I'd like to have couple of new features: - In the back office / sales by item, the ability to sort columns by ascending or descending order (most or least sold item, or margin on each item). As of now, I need to export the sheet and import in excel, then filter the result - Would it be possible to export data to xlsx, pdf and csv as well?   Thanks a lot for your assistance!
  33. 3 points
    Auto discounts you can set up in the back office for me. It's a must! Knowing a bit more about what's going on regards to updates would be good too.
  34. 2 points
    Hi Gemma, This sounds fantastic. Maybe we can mixed our parts. I‘m programming several connections to woo, too. I‘m waiting for the Post api for a item, contact and orders... Sync, let’s stay in contact. cu martin
  35. 2 points
    We are going to open the API in a few steps. At the first step will be possible to export data from Loyverse with the token access. Further releases will open the possibility to import data to the Loyverse account and access with OAuth authorization.
  36. 2 points
    Hello. We plan to add the Customer code field soon. And this field you can be used to loyalty cards.
  37. 2 points
    In an era in which people prioritize work and quality time with family members, food that's already prepared often comes as a solution, allowing people to save both time and effort for shopping and preparing meals. Such necessities used to be fulfilled by restaurants and cafes, but lately, supermarkets try to convince customers to visit their stores for lunch or dinner—not only for a grocery haul. This fusion of food retail and foodservice gave birth to a new trend in the food market: the grocerant. The concept of the grocerant The grocerant is a concept that defines a hybrid business that includes both grocery stores and restaurants. Grocerant is a place where—with only one-stop shopping—customers can purchase the necessary groceries and have a meal. Often such businesses propose a large variety of groceries and ready-to-eat food in a welcoming environment, which differs in design and atmosphere, from a simple supermarket. Grocerants made their presence known in the food industries market since 1990 when one of the major retail chains such as Monoprix in France, IGA in the US, or Farm Boy in Canada started to increase a ready-to-cook and ready-to-eat products and even included a dining area in their stores with table services. Restaurants’ operators also started to adapt to the new trend in the food market. For instance, restaurant chains as Bâton Rouge and St-Hubert are selling their recipes directly but also are offering related products available for sale in their locations or grocery stores. What do customers expect from a restaurant? Restaurants are known not only for the tasty meals they provide but also for creating a unique environment for their customers. The term “dinnertainment” expresses the expectations that customers have from a restaurant very well. Customers are likely to pay for a delicious meal in an atmosphere that allows them to socialize and, unlike grocery stores, take time for a new experience. However, with the rapid development of the grocerants starting to dominate a large part of the food market, restaurants desperately need to revise and update their strategies for their survival and growth. Besides the welcoming atmosphere and appealing menu, it is equally important for restaurants to create a unique theme and concept. More precisely, all the elements- including design, music, attire, and approach of employees, fragrances, and tastes of the food- have to be in line with the chosen theme and concept. Such a strategy allows entrepreneurs to win over the customers, offering them a wholesome experience that touches all their senses. What do customers expect from a grocerant? I would say that the most beneficial service grocerants provide ready-to-eat food. In many cases, grocerants provide tables to dine in, too, becoming more similar to an in-store-cafe. Nevertheless, grocerants are mainly product-driven businesses designed to help people save time. Through one-stop shopping, they can get a cooked meal and the necessary groceries to bring home. Grocerants attract customers through a large variety of fresh food and long shelf-life groceries with accessible prices in a relaxing environment. From grocery stores to grocerants Grocery stores are shifting more and more to online sales and delivery. For example, Carrefour, a French multinational corporation specialized in retail services, started closing many of its supermarkets in 2018 and moved towards developing digital platforms. Other grocery chains, too, are transforming into grocerants like Metro, which acquired Miss Fresh. Through these examples, we can see that the food market has been changing according to the customer’s needs and how they are fulfilled. The Millenials, who were looking for a way to minimize their time on food and instead spent it on fulfilling their daily obligations at work and in their family, preferred to grab-and-go cooked components for a family meal or to dine inside the store. It, as a result, influenced the food market changes by bridging the convenience and the experience. This is how the grocerant niche started to develop. What about restaurants? Can they become grocerants? The pandemic generated by the COVID-19 brought about a severe crisis in the foodservice industry. Restaurants with those that had a loyalty system managed to survive better despite the crisis since they have already built trust with their consumers; they could continue to provide meals through the delivery and the takeaway services. Nevertheless, this may not be enough to keep running the business successfully. While people are in quarantine, online orders for basic groceries from supermarkets are visibly increasing, causing delays in delivery. This situation can be changed so that restaurants and small cafes can meet people's needs in their proximity by introducing essential items for daily life. The main category of products that includes would be fresh fruits and vegetables, eggs, daily products, water. The next group consists of basic things for hygiene: toilet paper, toothpaste, shampoo, etc. If considering the present circumstances with everyone staying at home, the following products might appeal to many: playing cards, puzzles, snacks for children, and even cooking books, since people are cooking at home more than ever. Grocerant trend The food market is changing its form as the consumer’s food habits change. Since consumers are not static, the food market should grow, change, and adapt in time. Currently, people are not likely to spend their time, money, and effort to buy groceries in a physical store, especially when online platforms make the process a lot easier. People are looking for more convenient and pleasant ways to fulfill their basic needs for food, and grocerants seem to be a revolutionary solution. In the future, grocerants will emphasize experiential value and social interaction over little grocery shopping. They are turning their businesses into service providers, expanding their portfolios to include fresh food products, hot meals, as well as in-store cooking courses or wine tasting. Hou Yi, the chief executive officer of Freshippo (an Ali-Baba-owned supermarket chain), describes that the future of a supermarket is “an experience center with dining options and a logistics center.” It makes a connection between the offline and online worlds.
  38. 2 points
  39. 2 points
    Good Morning, have any of you been able to structure the data in a data frame using R. Is anyone doing the process? regards
  40. 2 points
    It is the time for the shop owners, when it is necessary to breakthrough by focusing both on customers (shoppers) who are existing customers, and on a new customers as well. It is a good to experiment with a combinations - creating a hybrid of different formats: like combining a coffee shop, with delivery options and offering there as well necessary products for the nearby living people. For the small outlets it is the time, of the unifying hybrid formats of shops-cafes. Combining offline operation, with online deliveries. And empowering shop premises with necessary products and services for the specific area. Do not stick to one format only. Become multi in your approach, and study your clients and customers around. And study your competitors around. Including those who are not in a same format with you. It is a time to embrace and engage every possible shopper, through every possible channel.
  41. 2 points
    Give them a meal and tell him to come back at the end of the day so he can take away the waste. Believe me, they will be grateful and will come back and help you. We have 3 homeless people who comes reguraly and they clean the street, help us pack the tables, stuff like that. And our customers sometimes buy coffee or food and ask us to give it to them. If you do good, the world around you will give it back.
  42. 2 points
    The development actually seems to be slowing down. I'm going to move to another POS system when my subscription runs out because the developers don't seem to be interested any more. It's a real shame because it's an almost perfect system but the development is just to slow. It's lacking to many important features and there's no effort being made to address that fact.
  43. 2 points
    Many places offer loyalty schemes which don't work by accruing points, but instead involve customers buying (or registering for) a 'discount card' or 'discount scheme' which means that those customers are entitled to preferential prices, usually by means of a % discount. Ours is a very simple set-up: customers who buy a 'discount card' for £25 are entitled to 10% off all their purchases for one year from the date of their registration. We would love to be able to manage this in Loyverse instead of having a spreadsheet to record validity and expiry of discount cards, and having to remember to apply the discount to each sale. We don't need a full-featured CRM system, but some basic CRM features in Loyverse would be ace. So either we need to be able to put customers into a group, and then have a discount applied automatically to every sale to a member of that group OR (which would be a better solution) have an actual discount scheme in Loyverse, which means each customer has a field to indicate if they are enrolled in the discount scheme, and another field to indicate the expiry date. Being then able to sort customers by the expiry date of their discount, and even email them a reminder to renew (or put a message on their receipts if they're within a month of expiry). Would anyone else find such a feature useful? Or have a different way to address a similar function?
  44. 2 points
    Hi The first day of the week depends on the language of your browser. For example, you can set English(USA) if you want to see Sunday as the first day of a week.
  45. 2 points
    One killer gestire that you can add Is integration with: Gloriafood (delibery system app free) this the best service for recive delivery order. It Is free like your app. Just Est (food delivery - pay service) Deliveroo (food delivery - pay service) Also i ask to add xon/xoff protocol for fiscal printer (in Italy) this Is the most used protocol Thanks a lot
  46. 2 points
    Please add customization. We don't need the "e-mail receipt" part for example and would like to show only the articles and the price. Would be nice, if you could choose to disable the e-mail receipt part.
  47. 2 points
    hey there i would like to suggest 2 features 1 is expiration date since i own a pharmacy i would really like to knw when my meds are goin to expire it would be a great feature to add to loyverse 2 is to add another way of search is called PPA basically this is searching by price of a product using specific number would give the item right away for Ex medicine X price 5.33 £ if i type in the search box 5.33 it would give directly this medicine since each medicine got a specific price tht doesnt match with another med this would be great feature and again thank u so much for your great effort god bless u
  48. 2 points
    employee inventory count Push notification for: store open/close, employee clocking in/out, inventory count, cash count, sales, discount approval, end of day report better cash count (coins,bills)
  49. 2 points
    Hi,  Does anyone know if loyverse supports, or will in the future support PayPal Here. Thanks
  50. 2 points
    would love tables in replacement of open tickets, 

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