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Showing content with the highest reputation since 01/21/2020 in all areas

  1. 2 points
    The development actually seems to be slowing down. I'm going to move to another POS system when my subscription runs out because the developers don't seem to be interested any more. It's a real shame because it's an almost perfect system but the development is just to slow. It's lacking to many important features and there's no effort being made to address that fact.
  2. 2 points
    I guess you will miss to become on of the best POS- System. I also think to change the POS System. Dont understand me wring. I love it, but you need much mor speed in the Updates and the devolepment. Please hire more People!!! I would pay for more features (like API). But the updatespeed and the devolepment is way to slow. Please!!!
  3. 2 points
    Here are the points you are looking for: 1. This will be the store's name in Loyverse POS 2. You can add this part in the header part in the back office -> receipts section 3. The items prices will appear in Loyverse POS receipts by default 4. Included vat are set up differently in Loyverse POS, if you need the Vat printed in this format, we can only recommend using "added to the price tax" here is how to set up taxes (https://help.loyverse.com/help/how-configur-taxes) and how taxes are calculated (https://help.loyverse.com/help/how-taxes-are-calculated) Here is how a receipt will look like (the Vat is named "Vat Incl." but it set up as added to the price so we get the same result as in the receipt sample you sent)
  4. 2 points
    The main requirements is to use images in square shape. Therefore if you upload an image with a different shape, you will have a dialog screen to crop the image to a square. Adjust the square to fit the portion of the image you wish to crop. Click the Confirm button. Supported Image Formats: Color or b/w File size - up to 10Mb No restrictions on resolution Valid file format: jpeg, pjpeg, x-png, png, gif, bmp.
  5. 2 points
    I've got customers switching from Loyverse to much more expensive solutions just to gain API access - an update would be greatly appreciated.
  6. 2 points
    Android version is still 1.04 four months later. We really want this feature in Android too. Please can there be an Android release soon?
  7. 2 points
    So far there is no API from Loyverse POS. Yes, it would be useful to be able to access to one.
  8. 1 point
    What I do not understand is how the improving of Loyverse is so slow? For a growing business, such features as what has been told to Loyverse over the years is key to growing and ensuring continued use of their system. But if they spit out a small update every 6 months such as "night mode" and not something really worth while, then they could start to lose their base for the more expensive, but also more expansive, POS systems out there like Square. Square has everything suggested to Loyverse thus far such as integrations with delivery apps, loyalty programs, even integrations for accounting, taxes, and payroll but they all cost $40 or more to use each service. Loyverse could corner the market, getting in with such integrations or making their own additions and charging far less thus building a much more solid base of customers. But as the rate of change I see in this system, it seems more and more like someone's hobby then a company...
  9. 1 point
  10. 1 point
    I too would love to have access to an API. It would help with integration to external services (channel managers, payment gateways, etc..) What i (and i assume most of us).. want is a way to make our lives easier, not having 'one more thing we have to enter even more data into' (or out of).
  11. 1 point
  12. 1 point
    Unfortunately, this printer will not work with iOS. For Bluetooth and USB interfaces, only models from recommended printers list with work with Loyverse POS on iOS. For iOS devices, it is possible to try as other models only Ethernet printers, which fulfill requirements of supporting ESC/POS protocol.
  13. 1 point
    It seems that you have commands in the decimal numeral system. The field "Drawer ESC/POS commands" in the Advanced Printer Settings of Loyverse POS accepts commands only in hexadecimal numeral system. I would recommend to convert your commands into hexadecimal. For example 27=> 1B, 250=>FA etc.
  14. 1 point
    Hi, I also need this in my business. Reward someone for a service he had with 10 or 20% but not for having paid a drink. It is really crucial. The loyalty progtam is too much simple as of today. I can contribute to the dev cost if you want
  15. 1 point
    The staff number depends on the size and specialty of the restaurant. If you have a self-service restaurant where the dishes just cooked and not deliver to tables, you can have one server per shift for every 12 tables. It would help if you also had a cooking staff of 4 people for every 50 customers. If you have seating places for guests and servers for them, you need one server for 4-5 tables and 5-7 cooking stuff. But it also depends on the intensity of gusts coming. There are also other workers needed for your restaurant; cleaners, cashiers, chefs. The more high level of your restaurant, the more stuff you need to offer better service for your customers.
  16. 1 point
    Inventory Valuation Report is a part of the advanced inventory management and is only available to those users who have subscribed to this functionality. Inventory Valuation Report gives an understanding of the total cost of the inventory and potential profits from their sale. Go to ‘Inventory valuation’ section in the ‘Inventory management’ menu. You can see the up-to-date ‘Inventory valuation’ report. You can filter the report by categories or stores (if you have multiple stores) and export the data by clicking on the ‘Export’ button. There is a summary of the inventory information at the top. Total inventory value is calculated as the sum of the cost multiplied by the stock of all items. Total retail value is calculated as the sum of the price multiplied by the stock of all items. Potential profit is calculated as the difference between the total retail value and total inventory value. Margin is calculated as Potential profit divided by the Total retail value in percentage. Note: Items with a negative stock are not calculated in the Total inventory value. Items with a negative stock or a variable price (blank price field) are not calculated in Total retail value and Potential Profit. You can also see the detailed inventory information of each item.
  17. 1 point
    Now on AliExpress i found this one. https://www.aliexpress.com/item/32914959908.html?spm=a2g0o.productlist.0.0.a0a548b3MAg8LS&algo_pvid=2474421f-7ece-4c08-9605-83800578751b&algo_expid=2474421f-7ece-4c08-9605-83800578751b-18&btsid=792260de-b106-4aa8-9819-f907a6ef5df2&ws_ab_test=searchweb0_0,searchweb201602_3,searchweb201603_53 You can use it with Loyverse! Gr. Assa
  18. 1 point
    If you want to use a new device with Loyverse POS app in addition to other devices you are already using, you need to first configure this new device in your Back-office. You have to go to Back-office->Settings->POS device->Add POS After you have created a new POS, you can sign in the new device. In this link you can find a full tutorial on how to add a new POS and how to activate it: https://help.loyverse.com/help/how-create-activate-and-delete-pos
  19. 1 point
    Hello @Loui At the moment you able to apply filter Sales by stores/Sales by employee in the header of the reports: -------------------------- Also, you able to see the Purchase History of Registered Customers in your back office: https://help.loyverse.com/help/how-see-purchase-history-customers And in the POS App as well: https://help.loyverse.com/help/purchase-history-registered
  20. 1 point
    I'm sadly thinking about going to Clover. Just the fact alone that there are so many more features that are free than from Square and the can integrate with other payment options and online delivery services, it is just starting to make more sense. Loyverse is just evolving at a snails pace. They have got to step it up and start integrating with more places like GlobalFood for online ordering, Let'sEat perhaps for website orders, and the big ticket winners for me is integrating with Davos for sales taxes, Xero for accounting, and payroll!
  21. 1 point
    Hi! To add extra line in receipt, please, go to the App → Settings → choose your printer then open Advanced Settings and in the field 'Cutter ESC/POS Commands' add 0A, 0A before existing values. For example: 0A,0A can add only one extra line. So if you need to add two lines write 0A,0A,0A,0A
  22. 1 point
    Hello! There are two types of taxes that can be applied to items at Loyverse POS (Play Market or App Store) : ‘added to the price’ and ‘included in the price’. Calculation of ‘added to the price’ tax For example, if the tax rate is 6%, multiply the item’s price by 0.06. So if the item is $20, the value of the ‘added to the price’ tax will be 20×0.06= $1.20. Calculation of ‘included in the price’ tax For example, if the tax rate is 6%, divide the item’s price by 1.06. So if the item is $20 with the ‘included in the price’ tax, then the value of the pre-tax price is 20/1.06 = $18.87 (rounded), and the value of the ‘included in the price’ tax is 20-18.87=$1.13. https://help.loyverse.com/help/how-taxes-are-calculated
  23. 1 point
    Hello, Example: Selling a drink called Mojito It is a composite item So when making a sale i want to have the option of choosing the liquor that will be deducted from the stock. Mojito with: Havana Club Bacardi etc. I also want to have a modifier that lets me make it a "double" so when i make the choice "double" then it will deduct 8cl. instead of 4.cl from the previously chosen liquor As it is now i need to make maybe 5 different items for the same cocktail, and its several different cocktails. so instead of maybe 30-50 cocktail i can end up with 200. it makes the POS very messy and tiresome to deal with. How can this problem be solved? Am I the only one that want to have a feature like this for an item?
  24. 1 point
    At the close of restaurant I want to schedule automatic sales report on mail. How to do it anyone guide me?
  25. 1 point
    maybe it is possible to enable/disable each payment on the differtent pos terminals? so you have payment A and B on POS1 and payment A, B and C on POS2...
  26. 1 point
    Issue: Beginning this year every receipt must be printed or send via email in Germany. Due to the GDPR it is not that easy to store customer info and a lot of customers just do not want a receipt and will not hand over their email address. So every receipt must be printed. This is not really environment friendly and will cost a lot. Suggestion: The System creates a QR Code for every transaction which the customer can scan if he/she likes.
  27. 1 point
    It would be amazing if an option is develop whether to have the ticket with "A continuacion" (in spanish) or an scroller option for the tickets. Despite we have been working with "A continuacion" option well, to have just one column per ticket instead the possibility of several columns per ticket.
  28. 1 point
    I'm interested in this. I don't see how it would be to difficult to have it so that if the product has vat on it loyverse would automatically add that percentage onto the cost price. It's the amount of small details like this and the unwillingness to do anything about them that puts me off loyverse.
  29. 1 point
    Hello, No, it is not possible to add the same email to different customers. The email must be unique for each customer. If you add a new customer with the same email as an existing customer, the existing customer will “disappear” from the system. This means that the data of the old user, such as: -First visit -Last visit -Number of visits -Total amount spent -Points, will appear in the profile of the new added customer. And you will not be able to find old customer anymore with the old name. So adding a new customer with the same email as an existing customer, we can say it is the same as editing the profile of the existing customer. The name, number and notes will be changed to the new ones, but all other information such as First visit, Last visit, Visits, Total spent and Points will be the same data of the old customer with this email address.
  30. 1 point
    Hi The first day of the week depends on the language of your browser. For example, you can set English(USA) if you want to see Sunday as the first day of a week.
  31. 1 point
    Hello again The number of taxes you can create was increased up to 100.
  32. 1 point
    Hi, Cherry I never heard about such a receipts format which you mention. Could you tell me in which country do you run your business? Are these requirements necessary for some types of business or for all types of business? Can you share some official link for this law?
  33. 1 point
    Hola desde Mexico. Nos gustaría que exista una forma de aplicar descuentos automáticos al comprar cierta cantidad de un mismo producto. Actualmente hay una opción de agregar descuentos manuales pero no esta limitado a algún producto en especial y eso le da al operador un hueco para dar descuentos a todos los clientes. Tambien estaria bien habilitar promociones por fechas y/o horarios.
  34. 1 point
    1) Fully featured Training Mode 2) More options on what prints on the customer receipts 3) Greater flexibility for the Sales Screen over what displays and in what order plus custom colour capability 4) To add Categories to Groups for simple reporting i.e. Hot/Cold - Wet/Dry etc 5) Set which screen you require for the opening screen 6) Set products to individual kitchen printers/screens 7) Change text font styles/ sizes/ colours
  35. 1 point
    They are different in several points: - With variants you can track the stock of each variant, but with modifiers it is not possible to do that - Modifiers have a "sales by modifier" report, while variants do not have such a report and are only reflected in the sales by item report - Modifiers are easy to apply on several items with one tap, but variants needs to be created for each item separately - Variants can have their own SKU and barcode, modifier don't have such an option - Modifiers can have a negative price (value) but it is not possible to have a variant with a negative price - In the sales screen in the POS, you can choose several modifiers for the item but with variants you can only choose one Basically if you are selling the same item but with different versions then variants would be best, if you are selling items with additional options (e.g toppings) then you can use modifiers
  36. 1 point
    This features will save a lot of time and make Loyverse a complete checkout system. Right now you can only print the first line of the customer details , like name and last name.In many European countries the receipts are valid only if the company name or custom name, addresses and tax number are printed on the receipt. This would be a great features. I hope Loyverse developers add this very soon. Thanks for reading.
  37. 1 point
    In-store credit could be used in a number of ways. Returns: Instead of getting their money back, the customer can apply the cost of their returned purchase against a future purchase Gift cards: Right now, the only way to apply gift cards is to use a discount. But I don't think the discount "counts down" as items are purchased over time. The fairest way to use customer credit would be to allow the customer to use their credit until it has been exhausted, even over multiple purchases. So maybe the way to do this would be to create a product type called "credits" which - like discounts - shows up in the categories list - this is how credits are "made" two credits subtypes returns: when a product is returned, the clerk issues "return credits" matching the product's original price gift cards: credits are purchased the way a product would be purchased notice that the only difference between the two is how they are "purchased" ... returns with an item, gift cards with money purchased/assigned credits appear in a registered customer's profile (customer must be registered to keep track) store credits are applied as a product and behave the same way discounts do (against the total purchase) as purchases are made against the store credits, the available sum ticks down until it reaches 0. It seems to me that by using this approach, you would only need to tie together existing functionality in the Loyverse architecture. Nothing radically new to create.
  38. 1 point
    Hello. You can find shift reports in the Back office > Reports > Shifts. There are list of all shifts, that is possible to filter by time period and stores of issuing. If you click on the line with the shift preview you will see the shifts details at the right side of the screen. Unfortunately it is not possible to export certain shift details, only the list of all shifts. But you can make a screenshot of the page and save or send it as a graphic file.
  39. 1 point
    Introduce Training Mode: A mode where everything works but is not stored, so we can train new staff members.
  40. 1 point
    We want to apply discount for specific time like "Happy Hour".
  41. 1 point
    Hi,  Does anyone know if loyverse supports, or will in the future support PayPal Here. Thanks
  42. 1 point
    I run a fairly large retail operation selling items that are sometimes similar. When a client returns an item how do I know what it is? With hundreds of inventory items I find it is best if I know the Bar Code or SKU number. Is there any way to get either the bar code or the sku number to print on the receipt? Kind of a pretty big oversight, even the most basic cash register prints the bac code / plu.
  43. 1 point
    Tips Feature that allows users to record a tip amount to the ticket, however, it must not be recorded in the Gross Sales amount. So when closing a ticket, have a tip field that the user can input and close the ticket. In the backoffice, have a menu where the tips that have been recorded are listed there, but do not add it to the Gross Sales total. Currently, we are recording the tips but as a menu item and it is being added to the Gross Sales total which is incorrect. PLEASE
  44. 1 point
    Hello! Yes, you can connect two different printers to the kitchen and to the barista at the same time. If you want to set up a separate kitchen printer for each kitchen station, at the back office create printer groups and assign them categories. At Loyverse POS app, assign each printer to its own printer group. Now, when a customer orders, two kitchen printers produce tickets with the list of items from their categories. How to Set Up Kitchen Printer for Each Kitchen Station https://help.loyverse.com/help/set-kitchen-printer-each
  45. 1 point
    It would be great, when I could sell my own, numbered, gift-vouchers. Is there a possibility ?
  46. 1 point
    Second is right. You need simply create a file with only your new items and you can import that file without changing any of the current items in your inventory.
  47. 1 point
    You can view 'Total spent' by each customer in the Backoffice -> Customers. But at the moment you can't view purchases of each customer by date.
  48. 1 point
    It would be interesting to be able to redesign the tickets by the user. Use of templates for the ticket and customize the header and footer with embedded html. Divide the ticket into different sections that can be ordered, customized and enabled / disabled. Use of selectable GUI themes Including also the ticket format. Maybe some of those ideas can be implemented easily ... hopefully
  49. 1 point
    Please allow the price of items to be overridden. Sometimes the prices may not be changed in the back office in the time when my store has a sale for different clothing items because I may have forgotten a few items. When scanned it rings up the original price posted in back office. If there was a feature such as sliding right on the item on the ticket to override the price and then having a manager enter their pin number to temporarily change the price for that one transaction for that one item it would make everything so much simpler. This is a feature desperately needed, and I know the loyverse team can make it happen. Please!!!
  50. 1 point
    I usually do this way:  When I receive an order from a customer, I save it with comments (for example "table # 4"). Then it printed on the kitchen printer for our cook. On the kitchen order, it is looking as here 
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