Is the Loyalty Ocean app Shut Down?

My customers are asking how to check thier loyalty points balance, and I usually tell them to get the Loyalty Ocean app, but it's been removed from all of the app stores, the website says it's been discontinued, and all of the topics about it here are 404 not found...?

Answers

Hi!

Loyalty Ocean app has been discontinued and integration with them stopped working on May 23.

As a result of this change you no longer have access to customer feedbacks and push notifications. Your customers no longer see your profile and receipts in the Loyalty Ocean app.

All other features related to the built-in loyalty program remain. This means you are able to assign new and existing customers to a sale and award them with loyalty points.

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