Blank receipt

Hi,

 

After the recent upgrade of pos android app there is 1 error i face when i click payment my printer suddenly print out 2 receipts. When i check back my receipt from the list i could see one of the payment while the other payment i need to search only able to find it when i click in to check on the detail it show me blank detail and only the amount. Is there anyway to void this receipt?

Answers

Hello.

We would like to check your case in mode details.

Please chat with us using the live chat on loyverse.com or send us an email to help@loyverse.com with the following details:

- A picture of the printed receipts.
- A screenshot of the receipt number # at Loyverse POS.

- Your printer model and interface.
- A screenshot of your printer settings in Loyverse POS app.

If possible, you could also record a short video showing the problems.

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